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"Staff were the best. Absolutely treated the guests like royalty. The suite was fantastic with the open air onsen and wooden bath. The toilet was worth mentioning... Fully automatic. The dinner was above and beyond and so much food we could barely eat it all. So fantastic! Breakfast was the best there is. Only bad thing is we couldn't eat the 2nd morning because we had to catch a train and the breakfast is not until 7am. All else was superior. Nice store across the street with great deals 500 yen for big pack of face masks. The gift shop was fully stocked with all the souvenirs and gifts you could want. I absolutely will return to this town and this hotel. Side note don quijote is still being built so double check before you make the walk. "

"Customer service was excellent. I was so tired from my day that I slept right past my private onsen reservation, but they adjusted the time so that I could have my first onsen experience. A very nice hotel. ありがとうございました！"

"Great location. Standard rooms, nothing fancy! "