Find Resorts & Hotels with Spas in Te Aroha

"Spa not working. Everything else average"

"I had stayed here for three nights two weeks prior and was pretty good. However, this stay was unfortunately terrible and won't book with Tasman again. I was a late check-in and had a booking for 5 nights. Each day my car park was taken because the staff did not check me in. I went every day to the desk and they didn't mention it at all until one of the nicer female staff found out on day 4 that no one checked me in and fixed it. By then it was too late. My room didn't get serviced at all due to their error, room was unclean when arriving with cobwebs across the walls. Bed made terribly and sheets always came out due to how it was made and the sheets used. "