Residences in Torfaen

"This is a cute property within walking distance to a bus stop. The owners are highly responsive to questions/needs. Air conditioning would have been nice as it was extremely hot during our stay, but this is a nice property overall."

"Booked the house to stay, 5 months in advance. Had no contact from the owner, so emailed with 1 month until stay date. Was assured everything was fine. They contacted a week and half before stay date to cancel due to routine maintenance. Three hours on the phone to book somewhere else, to be told I had to wait 72 hours before we could rebook. Asked to have my money back and was told 14 days for a refund. Shocking service!"