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"This property was amazing loved everything about it will definitely be returning next summer! "

"During our recent stay at Riu Sta.Fe, we had an unexpected emergency when my son had a minor accident. What could have been a stressful and chaotic situation was handled with exceptional care and professionalism, all thanks to the hotel’s access to a resident doctor. It’s not something you usually think about when booking a hotel, but having medical support on-site turned out to be absolutely critical for us. The doctor arrived quickly, assessed my son’s condition with calm expertise, and provided the necessary first aid before recommending further steps. The staff were incredibly supportive throughout, helping us stay calm and ensuring we had everything we needed. Beyond that, the hotel itself was wonderful—comfortable rooms, attentive service, and great amenities. But what truly sets it apart is its commitment to guest well-being. I can't express how grateful we are for the medical support during such a stressful moment. It’s rare to find a hotel that goes above and beyond in this way. Highly recommended—not just for the comfort, but for the peace of mind they provide. "

"Love the property "

"The stay here was amazing. The place is beautiful. The rooms are large. The staff is so friendly. Maggie at the pool, Donald at the Hibachi grill and Fidel at the bar were exceptional! We will be back!!"

"Staff and service was wonderful.It was very clean and food was delicious. I loved the reserve amenities. I can't wait to go back! "

"Best resort I have ever stayed at in my life"

"Great stay"

"Service was great! It always clean and the food and drinks were good! I highly recommend to stay at this hotel. "

"From the moment I arrived at Hacienda Encantada, I was completely blown away by the resort’s atmosphere. The stunning traditional décor throughout the property, especially in the lobby, gave it an elegant and authentic charm that made the whole experience feel like a cultural escape, not just a vacation. The views? Absolutely unbeatable. Waking up to panoramic ocean views framed by classic arches, with the soft hues of sunrise reflecting off the water, was something I’ll never forget. The infinity pool just outside my room made it even more surreal — it felt like I had my own private piece of paradise. But what truly set this stay apart was the staff. Every person I encountered, from check-in to daily service, was beyond helpful and incredibly friendly. They went out of their way to make sure I felt welcome and taken care of at every turn, which made the stay even more enjoyable. The all-inclusive package made it effortless to relax and enjoy everything the resort had to offer — delicious food, stunning surroundings, and exceptional hospitality. If you’re looking for a resort that combines breathtaking scenery, warm and attentive service, and beautiful traditional design, Hacienda Encantada is everything you could ask for and more. I can’t wait to come back."