Chalets in Town of Ramapo

"Everything was great. Customer service was genuine and welcoming!! "

"Had to switch rooms because of smoke smell in room and hallway. It's suppose to be a smoke free hotel. Second room didn't smell but was worn especially in the bathroom, toilet seat. Mold on the window sill. I would not stay there again. "

"Yes"

"Property is fun and new and provided what was expected in Harlem. Check in staff was exceptional. Rooms are clean, functional and offered great views. "

"Everything was excellent."

"Felix was the epitome of top level service. I will return just because of him and the level of customer service anticipating needs and his positive attitude. "

"I stay at this hotel frequently and always find it satisfactory."

"The property was amazing but there is pay fee of $29.99 for wifi and water and you must pay it"

"First of, the parking is very limited so do not expect that you'll be able to park inside. The person at the reception was not very friendly and it was hard to understand what he was saying. The room was barely clean, we found other people's hair all the time. There was no soap dispenser in the shower, the towels looked old and very used. The picture of the room on the add makes it look so big, but it's really not. The smell of weed (marijuana) and urine filled the air in the hallway. Lastly, the area around it did not feel very safe. Not coming back! "