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"Niko was very welcoming when we checked in - excellent customer service "

"The hotel gives you clean rooms, good beds and a central spot in Interlaken. You step out onto the platform of the station, which makes day trips simple. You reach the main shopping street in minutes. Rooms feel modern. Breakfast offers fresh bread, fruit and eggs. Staff keep things moving and refill items fast. You may notice some noise if your room faces the road. Ask for a higher floor if you want a quieter stay. We'd definitely stay again!"

"the staff was extremely helpful and friendly! they made me and my brother feel welcomed "

"Very nice room. Staff was curteous and helpful. Enjoyed my stay."

"Excellent location, excellent staff and excellent facilities. Highly recommended. "

" The breakfast was excellent, and the location near the train station and the pier is perfect for travelers who want to explore rather than just stay in the hotel. The rooms are spacious, and the staff are very friendly and helpful. "

"Clean and spacious room"

"Excellent accomodating staff - informative when I asked for tours, hop on hop off bus - didn’t have but had a little train - best money spent, was cheap, informative & for someone who has walking mobility issues was excellent Even had the extra 4 x pillows I asked for to sleep Loved the whole experience with this property Wish all of Europe locations had something like this near train -5-8 min walk away But great concept Great room Excellent location so close to train & in the heart of all attractions, old city, food & shopping Made our experience magical Great breakfast, Anytime tea, coffee, microwave & fridge in communal dining area Great concept always clean & maintained"

"Wonderful hotel. Breathtaking location on Lake Lucerne. Exceptional service and good food. We hated to leave."