"I appreciated the cleanliness. I was happy for the area around hotel for being accomadating for our dog. Check-in and out was easy. The staff was kind."
"I appreciated the cleanliness. I was happy for the area around hotel for being accomadating for our dog. Check-in and out was easy. The staff was kind."
"no soap, no shampoo, and halls were dirty. Front desk was really nice so were staff but it's been some time since anyone cared to put any love into this place."
"no soap, no shampoo, and halls were dirty. Front desk was really nice so were staff but it's been some time since anyone cared to put any love into this place."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Property is definately like no where else I have stayed. Loved the friendly staff, the lobby area and the deck area. Rooms are "dorm size" but efficient for a few nights stay!
Property is definately like no where else I have stayed. Loved the friendly staff, the lobby area and the deck area. Rooms are "dorm size" but efficient for a few nights stay!
This is a beautiful hotel. Our king suite was so very nice. Having a top rated restaurant right there was amazing and the breakfast next morning was delicious and well stocked. I can't wait to visit again and take some other family members. My husband said he would drive the 3 hours from where we live just to stay at the hotel and dine at Russells. That is saying something because he is not a traveler. The Christmas decorations were so very festive. We were there for a wake and memorial service...
This is a beautiful hotel. Our king suite was so very nice. Having a top rated restaurant right there was amazing and the breakfast next morning was delicious and well stocked. I can't wait to visit again and take some other family members. My husband said he would drive the 3 hours from where we live just to stay at the hotel and dine at Russells. That is saying something because he is not a traveler. The Christmas decorations were so very festive. We were there for a wake and memorial service...
Dawn
Reviewed December 10, 2021Reviewed December 10, 2021
Was there for 5 night stay while our son played at All Star Village. Hotel was extremely clean throughout and the staff was friendly and nice. It was a perfect stay!
Was there for 5 night stay while our son played at All Star Village. Hotel was extremely clean throughout and the staff was friendly and nice. It was a perfect stay!
The room and bathroom were spotless and spacious. The bed was super comfortable. Keurig provided in room and 24 hr hot coffee/tea bar in the lobby, which was also super clean. Did not wake up in time for breakfast so unsure what is served but it is included. All the staff were so nice and welcoming - especially the night desk attendant! The area felt safe and is a very convenient location. The only thing that could be annoying for some is the traffic sounds as it's near the Thruway and Airport,...
The room and bathroom were spotless and spacious. The bed was super comfortable. Keurig provided in room and 24 hr hot coffee/tea bar in the lobby, which was also super clean. Did not wake up in time for breakfast so unsure what is served but it is included. All the staff were so nice and welcoming - especially the night desk attendant! The area felt safe and is a very convenient location. The only thing that could be annoying for some is the traffic sounds as it's near the Thruway and Airport,...
The hotel and breakfast were good; the service was exceptional! They went above and beyond to help me. I needed a windshield wiper replaced and could not do it myself; the person happily came out and assisted me. This was much needed as the dreary weather would have been treacherous without properly working wipers.
The hotel and breakfast were good; the service was exceptional! They went above and beyond to help me. I needed a windshield wiper replaced and could not do it myself; the person happily came out and assisted me. This was much needed as the dreary weather would have been treacherous without properly working wipers.
We didn’t spend much time at the hotel but it was super clean and fresh looking. Beds were comfortable, staff was friendly, a lot of people were enjoying breakfast when we left. Nothing really within walking distance, although a grocery store is belong built next door. Very convenient getting to West Point. I definitely recommend.
We didn’t spend much time at the hotel but it was super clean and fresh looking. Beds were comfortable, staff was friendly, a lot of people were enjoying breakfast when we left. Nothing really within walking distance, although a grocery store is belong built next door. Very convenient getting to West Point. I definitely recommend.
Meredith
Reviewed November 8, 2026Reviewed November 8, 2026
Great stay. Lobby and Room were clean and well prepared. Parking lot was full when i arrived, about 9pm, but they share the parking garage across the street with the Play museum. It's just across the street, but i would recommend getting your bags to the room before you park. Good breakfast, nothing more than you would expect, but a lot of seating and options.
Great stay. Lobby and Room were clean and well prepared. Parking lot was full when i arrived, about 9pm, but they share the parking garage across the street with the Play museum. It's just across the street, but i would recommend getting your bags to the room before you park. Good breakfast, nothing more than you would expect, but a lot of seating and options.
I loved how clean my room was. It was simple but had everything you needed. It was very quiet and I didn’t not hear anything from outside my room while I was in there.
I loved how clean my room was. It was simple but had everything you needed. It was very quiet and I didn’t not hear anything from outside my room while I was in there.
Jordan
Reviewed October 17, 2023Reviewed October 17, 2023