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"Very clean with an upscale feel. Safe. did not like the staff, while they were polite and extremely efficient in performing their duties, they were not approachable nor flexible. "

"I liked very much the facilities cleanliness, but overall the staff attention was kind and made my stay comfortable. I stayed with my dog (2nd floor is designated for pets) and the room was comfortable with very good AC, despite the high heat peak in Veracruz during my visit I enjoyed the room , teh resataurant, and the ppol very much. I highly recommend this Hotel for stay with children and pet owners."

"Camas muy cómodas, muy buenas amenidades. Único es el ultimo piso se escucha mucho ruido del techo, lo cual hizo la estancia un poco desagradable "

"Great food and the bed was really really good"

"I pretty much like everything, except waiting to check in 45 minutes after 3pm because the room wasn’t ready, then they were going to give me a room without balcony after I had already paid for the balcony so I had to wait again, I had to ask for bathrobes and slippers that were supposed to be in the room, no magnifying mirror in the bathroom either, so lack of VIP service with the details, people were very nice, specially Israel at the Blue Bar , he was on it! Friendly and happy doing his job,...

"Hi 👋 the waiter Francesco was great . He spoke very good English and helped us a lot . "

"Good"

"The pool is way smaller than it appears on line and also the parking is very small"

"This is an iconic hotel, unlikt the Hotel Ruiz Galindo in Fortín which is now abandoned, Hotel Mocambo mantains its character, sure needs a fresh coat of paint but other than that I am extremely pleased with my stay "

"Buenas ubicación, desayuno incluído bastante bien. Solo que el elevador no es suficiente para el hotel "