"Property is showing its age and not modern."

"Met a few other families for our time in Chicago, would not say this was good for having smaller children. Nice property, had good pools and grounds, but, would not allow food not purchased at the hotel outside or at the pool…and if you have small kids and picky eaters this was not good. We had a day we hung around with the other families and wanted to have pizza in a common area but were told we could not, so ended up cramped in one families room"

"The hotel was conveniently located to the convention center and included a Starbucks. Great hotel maintenance and staff."

"There were only two elevators available, and unfortunately, one of them was out of service. This led to long wait times both going up and coming down to different floors. It was a bit challenging to move between rooms efficiently because of this"

"Breakfast is sold and the facility needs to update old stuffs to new ones."

"Needs updating, rooms were old and smoking was allowed in the entrance, so you smell like cigarettes when you check in. They charged for parking in an open lot, didn’t understand that at all."