Find Shopping Hotels in Whitchurch-on-Thames

"I glad even breakfast issues have been rectified so quickly by the management team of the hotel as yesterday it morning the service was poor. Today what a great turnaround by changing staff service was outstanding. All staff was amazing helpful polite topping of items were excellent. All the staff was working very hardworking, even receptionist was helping out in dining area . Veronica one Eastern European lady did not stop through out her shift unlike yesterday staff who was not interested in their work not bothered in any kind of customer service. This morning was totally opposite to yesterday morning. We were all very impressed with all the staff . Even manager was looking after everything in front & dining area she was very good always smiling friendly with all customers. We like to says to alll the management and staff a very good thank you for excellent customer service. Well done. I rate today experience as 5 stars . No improvement is needed now . Well done everyone 👍"

"We enjoyed a lovely stay."

"good overall"

"Was nice and friendly staff. Only con theres no jacuzzi. Breakfast was good. Complimentary birthday platter."

"Lovely staff, needs a few bits updating but they are on it. Great location."

"n.a"

"Bar was friendly"

"Breakfast was very good. Well cooked. Nice variety of food service was good"

"Beautiful location, nice pool, room comfortable, a bit chilly though"