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"Good location and having a car park (albeit at a cost) is a boon but the beds gave both my wife and I terribly bad backs (for the second time, as we stayed here a year ago and figured maybe it was a one off) Also, the free WiFi was abysmal, when you could connect (which wasn’t very often) it was terribly slow and failed to load even the simplest of sites. The shower kept alternating between cold and boiling as you showered which wasn’t good and the heated towel rail meant the bathroom was constantly boiling. All in all it could be good with some improvements but as it stands we won’t be going back. "

"Breakfast was included in price at £137.00 per night for double room & at that price you would except a good breakfast, totally disappointed!!! Cooked breakfast tasteless, slop !!! No fresh fruit at all apart from defrosted fruit berries with natural yogurt that tasted so cheap & bitter!!!! Didn’t attempt cooked breakfast but my partner did & left it due to tasting so bad !! We also had orange juice that was horrible due to being totally watered down !!!! Room was clean & comfortable & staff seen lovely ."

"At the time of this review, the hotel is undergoing significant modernisation, and while the available rooms are awaiting work, it's great to see the investment being put in. The work importantly also doesn't disturb guests, which is reassuring. All the staff we spoke to were very kind and helpful, and the rooms, sheets and towels all nice and clean. The shower in our old room was very fiddly to use and impossible to get the right temperature, and the room was very warm, but this will likely be addressed with renovations."

"Absolutely perfect, staff are so friendly and the place was immaculate! "

"The staff were very helpful and friendly and this made us feel welcomed and nothing was too much trouble. The room was lovely and clean and is on a convenient location being close to the train station and city centre."

"Wonderful hotel. Had a lovely stay. Thanks for having me."

"Our first visit and we were delighted with the accommodation and facilities. The two bed house was quiet, spacious and fully equipped. The leisure facilities were great, with a booking system in place. And the teams were friendly and helpful. "

"Did not have breakfast or had a car"

"The hotel is clean. The reception staff are accommodating however i do feel ripped off. I stay in hotels for a decent nights sleep, and that was not achievable. The mattress was uncomfortable, there was a 2 inch gap under the door and the corridor lights didnt turn off all night. I payed an extra £14 for a breakfast that was not worth £5. The sausage had been cooked on such a high temperature the outside was cooked and the inside cold, the bacon had only just been introduced to a grill, the poached eggs flooded the plate with uncooked egg white, the coffee from a flask was warm at best. The breakfast staff had no idea who ordered what, so ended up walking round the room quizzing gets what they ordered, when a table number could have solved this, or a wooden spoon in the vase on the table with an order number. The hotel looks to also be used for staff family for breakfast. So all in all not a good stay and a complete waste of money. "