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"Rooms need updating. Hallways smell like stale smoke. Carpets in hallways need cleaning. Room furniture need updating as well as fresh paint. Need ice machine in 2nd floor."

"It was a great experience staying with a good service. The staff are very friendly, helpful and accommodating. The complimentary breakfast is absolutely fantastic. The swimming pool is just perfect for kids."

"Cleaning has gone downhill . I found 4 dead bed bugs in my bed … when I got out of bed April 28 , 2026 in room 330. Carpets need cleaning……. Vacuuming needs to be done on a daily basis. I was ‘ supposedly’ in a DELUXE room … which I paid EXTRA for … the windows … hadn’t been cleaned in quite awhile . Numerous fingerprints . Despite the fact that I have been a loyal guest …. Over many years ….i will be staying at The Grand in the future."

"The location is great and the room is cozy and clean. We had an issue with our tv and they quickly gave us the option to move rooms, which we did. My only dislikes were the window between the bathroom and the room, instead of a wall. They do have a blind but you can still see through the blind, more if the light is on in the bathroom and out in the room. Fine if you’re a couple, but if friends come for a pop in before heading out, it’s uncomfortable for the to use the washroom. Also the WiFi was not good. Slow, kept stalling and you had to log in each day."

"The staff are very friendly! Our room was clean! We enjoy staying there."

"The shuttle driver was quick and very helpful even though we got in after midnight. There was no rack to put our luggage on to take it up to our room and no offer of assistance."

"The staff were wonderful, so kind and accommodating. "

"Affordable, spacious room"

"Yes"