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"I loved the staff! So friendly and helpful! The coffee was great, the location was perfect!"

"I hate to say it but the sister property in Avon can’t even compare to this location. I was so disappointed with the Avon location that I amazed to find out that this was a sister property. The instant I walked in the door, Matt was amazing, the rooms are quaint and clean, and the restaurant along with the staff like Kelly, put an exclamation point on the property. The restaurant is the gem of the entire hotel. When locals fill the restaurant on a Tuesday night it speaks volumes. I will be back...

"Excellent spot to stay anytime visiting West Hartford"

"The room was clean, I loved that there was laundry machines available for guests to use. Ice machines worked and was so handy."

"It was such a great experience, the hotel was so nice and clean. Plenty of things for the kids to do. And we were able to walk to get ice cream after dinner."

"Slightly better pricing"

"Beautiful place with a comfortable and relaxing atmosphere. Dimitri was gracious and knowledgeable about the house and town history. Loved it!!!"

"N/ a"

"We like the overall location to some of the downtown area eating, etc. We feel like the online pics way oversell the property. The actual property is very old, not clean, and very dark in the rooms. The elevators had an unbelievable amount of dirt on the sill and we could see the dirt all the way down through large gap between the sill and the floor of the elevator. That was our first impression going to the rooms. Once in the room, there is no overhead lighting in the rooms and very hard to...

"Even though the stay overall was okay there were some disappointing experiences 1. we found the sofa bed frame uncomfortable . 2. We stayed for3 days and 2 nights and house keeping was not done in our second day."

"I had a king room for disabled people, and I wish I had better things to report. The check in staff was very friendly and helpful, the room was spacious with a full kitchen and plates/bowls for use, they met my accommodation, and the bed was comfortable… however, the hotel itself is in questionable condition, and I was welcomed in my shower to hair, and a spot of blood and … bodily hair on the toilet. It was obvious it had not been cleaned. I am immunocompromised, and this really creeped me...

"Great place to stay. The rooms were very nice, clean and comfortable. Love it!"