Find hotels near Xcacel-Xcacelito Sanctuary, Tulum from AED 136

"We travel to Mexico about once a year and have stayed in several different locations and properties. Staff here were some of the friendliest we’ve met anywhere. Check in and Check out were both quick and easy. We had a swim up room which was fabulous. Our building didn’t back onto a path so it was fairly private. Would have been a nice touch if wait staff came around to those rooms to take drink orders. Beds were hard for our taste but we asked for mattress toppers which were provided quickly and made a huge difference. Food at the buffet was good. Not great. But nobody would go hungry. Lots to choose from. I forgot about making reservations at the restaurants until a couple days before our trip and unfortunately they were booked up by then. Room service menu is simple but quick, and free. A nice option if you’re not up to going out for dinner. Resort is huge so it never felt crowded even when it was busy. We did have trouble a finding pool chair on the weekend but no issues during the week. There is a trolley system to move people around the resort and to the other properties. But lots of pathways so it was easily walkable too. Advertised as a 5 star resort. It might have been at one point but I think it’s closer to a 4."

"Not much activities"

"Our room was spacious and very clean. Most all al a cart restaurants we visited had delicious food, beautifully presented and attentive kind staff. Resort staff were always friendly and responsive. "

"There were no shops nearby. Few internal shops were really pricey. probably thats the way it is. Not a lot of stuff to do if you dont want to be in the swimming pool or beach. Food were same everyday. not a lot of changes in food. I thought the food will be a little different each day of the week. Drinks were great. "

"The beach has seaweed issues and the resort has restaurant reservation issues similar to most all-inclusives. But overall the place was nice, the pools were good, the staff was fantastic. The tequila floalwed, all is well"

"Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. Peaceful, elegant, clean and quiet. Definitely go to this resort as one of the best (if not the best) in Tulum or Mayan Riviera."

"Airport shuttle should be included. Also have more silent disco it was so much fun! "

"Very nice place by the beach to stay, we enjoyed our time there. "

"LOCATION LOCATION LOCATION. Being steps away from the beach you just cant beat that! The staff at the house were amazing and very helpful in keeping everything clean, including the seaweed off the beach. We did the meal service 2 nights and were a bit underwhelmed with the food quality. But the bartender service was totally worth it. The house its self has some wear and tear I feel like could be updated but overall it was a amazing house, location and time spent. We would definitely come back. "