"The room is clean and the staff are helpful and friendly. One takeaway is that the elevator was broken the day we checked in. The front desk staff gave us a room on the 2nd floor since we have luggages. It was still a struggle to bring the luggages up, but at least we got our exercise. The elevator got fixed the afternoon of the following day. The room came with a small fridge with drinks and snacks for a small fee. Most importantly, the AC is nice and cold! The hotel is practically at the mall, 2-3min walk to the Flanders and Euro train stations, and plenty food places around. Very, very convenient!"