Find all hotels by Iberostar in Yucatan Peninsula from AED 957

"We recently stayed at Occidental at Xcaret Destination and overall had a really enjoyable experience. The property itself is absolutely stunning—one of the most lush, jungle-like resort settings you could ask for. The wildlife was incredible and truly sets this place apart. We had monkeys visiting our balcony daily, which was amazing to watch. If you enjoy nature and wildlife, this resort is hard to beat—but if that’s not your thing, this may not be the place for you. The pools were great, always clean and relaxing, and the entire resort has a very natural, immersive feel. The staff across the board were kind, friendly, and very helpful. One employee, Moses, really stood out as exceptional and went above and beyond to make our stay better. Our room was nice and comfortable, housekeeping did a fantastic job, and the minibar was always well stocked. The bars were also excellent—service was quick and always came with a smile. The only downside was the food, which was just okay overall. That said, the pizza restaurant was outstanding—honestly better than most pizza places in the U.S. Check-in could definitely use some improvement, as the process felt slower than it should be. All in all, this is a beautiful resort with a unique jungle atmosphere, great service, and unforgettable wildlife experiences."

"Excellent"

"We did not sit by the pool. The buildings and lay out were somewhat odd and oversized. The room was great. We went north a ways to enjoy the beach, as there was too much weed on the beach and in the water to enjoy the beach by the resort. The other Westin location where we had the presentation was much nicer. Our concierge was very helpful and knowledgeable."

"So much fun and everyone was super kind! Would stay again."

"Para empezar la playa estaba llena de sargazo. El hotel se vio que no le pone empeño para tener limpia la playa. Si buscas un lugar para estar relax y poderte meter a la playa les recomiendo que se vayan a la zona hotelera. Alli estan las playas mucho mas limpias, y estan cerca de cualquier acrividad. Aparte, solo hay 2 albercas y no tiene la barra adentro en las albercas. Para pedir unbtrago tienes que salir de la alberca, aunque la barra esta alli es un inconveniente. El bufet, la comida no me encanto. Esta muy chico y la variedad de comida es muy reducida. Podrían mejorarla muchisimo Otra cosa es que no hay muchas actividades o Show. Por otro lado, las personas que trabajan alli... Todos son muy amigables y te hacen sentir bienvenido y los cuartos estan muy limpios."

"Nothing to do, nowhere to go, kids everywhere, everything broken, no bars to sit at you have to wait in big lines to get drink and then drink them while standing! Food was horrible could not eat at the buffet. Do not go worst resort I’ve ever been to!!!!!"

"Overall the property was excellent! When it came to entertainment, the shows were very good !! The part related to Live Bands! very poor!! .. they need to hire much better live bands,, In our case, we closed the day after the shows."

"Hotel staff was lovely! Everything was clean at all times! "

"Very clean, workers worked very hard. Beds uncomfortable and the elevators were not adequate. Food was great in the specialty restaurants, was disappointed there wasnt a Mexican restaurant as we were in Mexico. The buffet was fair, could find something you liked. Did not like the reps pushing for you to go off site to the Coco Bongo show. It was expensive and misrepresented- definitely for a younger crowd. The entertainment was fair, if you wanted to go to the infamous Riu parties, you had to take a.shuttlento another Riu. Overall, great vacation. Food, drinks, pools. Enjoyed our time. "