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"We are never disappointed when we vacation here and we always stay 9+ nights. Good variety of foods and restaurants to pick from , amazing beach views. What really makes our stay the best though is Antonia from the morning breakfast buffet at La Baja California. She truly is amazing and we look forward to going to breakfast every day and her serving us. She never let my drink glass be empty, she would have a water on the way before I was even finished."

"The hotel and staff were great. Everything was very clean and kept in good condition. The staff were helpful and friendly."

"I recently had the pleasure of staying at this hotel, and the experience exceeded my expectations in every way. From the moment I arrived, the staff made me feel genuinely welcome with their friendly and attentive service. Check in was smooth. The room itself was spotless, comfortable and with all the amenities I needed. The hotel’s facilities were equally impressive. Whether it was enjoying a delicious breakfast, taking advantage of the fitness center, or simply relaxing in the common areas, everything was well maintained and inviting. I would highly recommend this hotel to anyone looking for a comfortable, welcoming, and high quality and affordable stay. I would gladly return in the future."

"It was amazing, really nice hotel, good food, staff very kind and helpful. We really enjoyed it ."

"Friendly staff and nice for family vacation "

"Great location, staff, and spa!"

"We stayed at the Krystal Grand last week, it was amazing. We booked the Altitude package and it was so worth it. Joel our butler was so helpful, he made our whole experience so easy and wonderful, coordinating dinners, sharing information on activities and arranging amenities. The rooms were a good size with great views and the beds were very comfortable. The staff at the resort were all amazing, offering great customer service. We only went to the adult pool and could get loungers no problem. However the loungers could use an upgrade, the cushions were a bit uncomfortable. The restaurants at the hotel were also great, we didn’t have a single bad meal. Breakfast at The Grill was our favourite. Overall, this is a great hotel with wonderful staff and we would stay there again! "

"V"

"Everything about this resort was amazing! The staff were very friendly and helpful and the cleanliness was top tier. I’ve stayed at many all inclusive resorts and this resort has them beat. Not to mention the food was amazing!"