It is truly a 5 star hotel with excellent service! The staffs are very friendly. The hotel provides a complementary morning and afternoon walking tours. Happy Hours every afternoon. Tons of snacks and drinks in the lobby and on every floor. Free midnight snacks. Unlimited drinks in the room. They also provide a bottle of wine and trays of cheese or chocolate strawberries to our room. Breakfast are sundown and served with a cheese tray and fruit tray. We very much enjoyed our stay there.
It is truly a 5 star hotel with excellent service! The staffs are very friendly. The hotel provides a complementary morning and afternoon walking tours. Happy Hours every afternoon. Tons of snacks and drinks in the lobby and on every floor. Free midnight snacks. Unlimited drinks in the room. They also provide a bottle of wine and trays of cheese or chocolate strawberries to our room. Breakfast are sundown and served with a cheese tray and fruit tray. We very much enjoyed our stay there.
Allysa
Reviewed October 10, 2024Reviewed October 10, 2024
We cannot say enough about the Andaz Lisbon. The staff was attentive and incredibly helpful. The hotel has a swanky, elevated boutique feel, and the rooms were comfortable and accommodating. Breakfast was delicious, and the restaurant is beautifully decorated and so inviting. And the location was EVERYTHING! Perfect for exploring Lisbon. Highly recommend — we will definitely be back.
We cannot say enough about the Andaz Lisbon. The staff was attentive and incredibly helpful. The hotel has a swanky, elevated boutique feel, and the rooms were comfortable and accommodating. Breakfast was delicious, and the restaurant is beautifully decorated and so inviting. And the location was EVERYTHING! Perfect for exploring Lisbon. Highly recommend — we will definitely be back.
Karen
Reviewed October 30, 2026Reviewed October 30, 2026
Our experience at this Vila was amazing from the moment we walked through the door. We were sat at the front desk and given orange juice while we waited to be checked in. The costumer service is amazing and everyone treated us like royalty. After checking in we were given a tour of the hotel which was beautiful and breathtaking (the photos online do not do this hotel justice). After spending the day in our beautiful hotel room we went to the front desk and asked if there was anywhere good around...
Our experience at this Vila was amazing from the moment we walked through the door. We were sat at the front desk and given orange juice while we waited to be checked in. The costumer service is amazing and everyone treated us like royalty. After checking in we were given a tour of the hotel which was beautiful and breathtaking (the photos online do not do this hotel justice). After spending the day in our beautiful hotel room we went to the front desk and asked if there was anywhere good around...
Oleksandr P.
Reviewed October 13, 2015Reviewed October 13, 2015
This is a wonderful, well presented property. Mix or modern with nature. Top class service, staff and amenities. A truly relaxing and pleasant experience!
This is a wonderful, well presented property. Mix or modern with nature. Top class service, staff and amenities. A truly relaxing and pleasant experience!
I just love this hotel, the view from the bar on the 25th floor is one of my favorites in Lisbon and the Hendricks aren't bad either.
The hotel is well located, clean, comfortable and the modern decor is very easy on the eye. Location wise, its also good as you are not far from Rossio (great restaurants), the avenue (great shops), shopping centers or the airport, which are good advantages.
The staff are friendly and very helpful, and i was able to get a late (very late) check-out free of...
I just love this hotel, the view from the bar on the 25th floor is one of my favorites in Lisbon and the Hendricks aren't bad either.
The hotel is well located, clean, comfortable and the modern decor is very easy on the eye. Location wise, its also good as you are not far from Rossio (great restaurants), the avenue (great shops), shopping centers or the airport, which are good advantages.
The staff are friendly and very helpful, and i was able to get a late (very late) check-out free of...
Lukeny
Reviewed November 18, 2014Reviewed November 18, 2014
The breakfast room, the food options and the staff are outstanding. The front desk service is friendly and helpful.
My room was very comfortable and the cleaning staff do a great job. Overall, the hotel exceeded my expectation.
The breakfast room, the food options and the staff are outstanding. The front desk service is friendly and helpful.
My room was very comfortable and the cleaning staff do a great job. Overall, the hotel exceeded my expectation.
Barbara
Reviewed October 20, 2023Reviewed October 20, 2023
The hotel was supercomfortable. The room nice and clean but as I got in decided to take a bath and my bathroom's tub stopper was missing; the good part was I called the desk and it was fixed within the hour. I took my bathr; went to the sink to brush teeth and found out the sink would not drain; Again called the desk and a handyman came up within the hour. The repair took about a half an hour; he used one of my clean towels as a rag but prompltly told me; two housekeeping women came twenty...
The hotel was supercomfortable. The room nice and clean but as I got in decided to take a bath and my bathroom's tub stopper was missing; the good part was I called the desk and it was fixed within the hour. I took my bathr; went to the sink to brush teeth and found out the sink would not drain; Again called the desk and a handyman came up within the hour. The repair took about a half an hour; he used one of my clean towels as a rag but prompltly told me; two housekeeping women came twenty...
We had a quick stay only 2 nites but we absolutely loved the hotel. They organized a personal driver to take us to Fatima. Also very accommodating with all our needs.
We had a quick stay only 2 nites but we absolutely loved the hotel. They organized a personal driver to take us to Fatima. Also very accommodating with all our needs.
Anonymous traveler
Reviewed October 15, 2017Reviewed October 15, 2017
People are very friendly. They served me passionately. Facility and location are superb. I stayed at another 5 star hotel nearby , not as good as this one. Will definitely recommend to friends.
People are very friendly. They served me passionately. Facility and location are superb. I stayed at another 5 star hotel nearby , not as good as this one. Will definitely recommend to friends.
Anonymous traveler
Reviewed December 13, 2016Reviewed December 13, 2016
Great location and a brand new hotel. the staff was amazing and the hotel far surpassed our expectations. The hotel is located in Baxia which is the one area in Lisbon that is flat, less than 5 min walk from the water. Highly recommend!
Great location and a brand new hotel. the staff was amazing and the hotel far surpassed our expectations. The hotel is located in Baxia which is the one area in Lisbon that is flat, less than 5 min walk from the water. Highly recommend!
Harsh
Reviewed September 22, 2024Reviewed September 22, 2024
Luxurious hotel within a quiet, upscale neighborhood. An excellent location for reaching the major tourist attractions. Our suite was spacious and immaculate. The hotel staff was professional and responsive to all our needs, including airport car service. The restaurant's ambiance was warm, inviting, and elegant. The food was exceptional, featuring high-quality ingredients and beautifully prepared dishes. More importantly, the hotel and restaurant staff went above and beyond to make our trip...
Luxurious hotel within a quiet, upscale neighborhood. An excellent location for reaching the major tourist attractions. Our suite was spacious and immaculate. The hotel staff was professional and responsive to all our needs, including airport car service. The restaurant's ambiance was warm, inviting, and elegant. The food was exceptional, featuring high-quality ingredients and beautifully prepared dishes. More importantly, the hotel and restaurant staff went above and beyond to make our trip...
Christa
Reviewed November 8, 2026Reviewed November 8, 2026
We loved being on this gorgeous property and the staff was very lovely, kind and helpful. My only suggestion is add photos of the rooms that guests will be staying in online to not confuse them when they arrive.
We loved being on this gorgeous property and the staff was very lovely, kind and helpful. My only suggestion is add photos of the rooms that guests will be staying in online to not confuse them when they arrive.
Julia
Reviewed January 13, 2024Reviewed January 13, 2024