Find 5 Star Hotels in Riviera Maya from AED 1,272

"We had an amazing time. Everything was above expectations. The transportation system was amazing along with the people who drove the buses. Our room clean beds were so comfortable I wanted to take them home. I wish we stayed two more days to enjoy and explore the hotel activities, they looked amazing. The only thing I was disappointed with was restaurant reservations, I was told we could make them when we arrived, it later found out I should had made them prior, the nice restaurants were booked. It the restaurants we did go to were great. "

"Amazing luxury vacation. You definitely get what you pay for in every way. "

"Beautiful place! Had a great time! "

"Excellent property. We had the most amazing experience and memorable time "

"Review for stay during September of '25. This resort is huge with being 4 resorts (Kantenah, Colonial, White Sands & TRS-Adults only), on shared Palladium property. You can attend most if not all the resort pools, restaurants, entertainment etc. It was low season so resorts were not over-crowded. Actually, Kantenah Family Selection building/beach was fairly empty which we did not mind. Never an issue finding chairs at the beach or bali bed for rent. Colonial is the 'center hub' of all the resorts and seems to have the best entertainment, beach parties etc. Gametime sports bar was great, air-conditioned, TVs & full bar food menu and drinks to order from all included. It made for great catching a game on NFL opening weekend. Resort is also very family friendly. They have a schedule for activities for children, teens & adults. Never thought we would enjoy such a big resort but we truly did and wish we had more time. Rare occasion we opted not to leave the resort as every day/night there was something to do or see. There is a smaller waterpark on site also with slides for the kids and even an area for toddlers. We did encounter a couple issues during our stay however, management was prompt to resolve the issue and offer compensation. Our concierge butler passed the information on and the concierge manager came to the pool finding us offering sincere apologies and asked how they can make things right. Nothing is perfect but to me, that is customer service. We will return. "

"We had an amazing time. Best property we've ever at stayed in Mexico "

"Excellent property, staff and services all the way around."

"First time visiting Tulum and staying at Sian Ka’an. Beautiful resorts and friendly staff. I will definitely be back again! "