"Great hotel right next to Puerta del Sol and the major shopping district in downtown Madrid. Rooms are nice and newly renovated. Staff are friendly and very helpful. Rooms don't have hot water/coffee makers. On our departure day, when the Gran Via and lot of other streets very closed due to a Marathon race, the concierge (who had reserved a taxi for us for the airport) sent the bellboy with us to walk our rolling luggage 1 km away to get to an open street to catch the taxi 👍The restaurant on site has great food for breakfast, lunch, and dinner."