6/10 مقبول
Yury
مسافر برفقة العائلة
26 فبراير 2026
عناصر نالت الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
Disappointment Due to Queues and Lack of Sunbeds at Occidental Cozumel - All Inclusive
The hotel is decent overall: clean and cozy room, restaurants with a good selection of dishes, tasty and varied food. Beautiful beach, warm sea. But the vacation was ruined by endless queues and infrastructure issues!
Queues everywhere: 15 minutes to enter the main restaurant, 20 minutes to get a drink at the beach bar, another 15 minutes for lunch at the beach restaurant. Half the vacation was spent standing in lines! Staff works sluggishly, in no hurry - that’s why all the delays.
Sunbeds on the beach are impossible to find from morning till evening: all occupied by “reservations” - people throw towels and leave. We lay on the sand on our own towels from 10 AM to 4 PM. A la carte restaurants are a real quest: you can’t book for the same day, only the next, and only if you managed to sign up at 9 AM.
It’s a shame for the money and time spent. Not recommended for those who want to relax, not waste their vacation waiting.
Yury
أقام 3 ليالٍ في شهر فبراير عام 2026
