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"Great hotel. The staff were so friendly and helpful. Lewis is a real credit to the team. Tidy, clean and well maintained. The only thing we saw that was dirty was the sticky lift doors everything else was immaculate. Beds were really comfy, great bedding, shower great. Nice size tv. I was really pleased the kettle was sparkling, its one of the things that bothers me in hotels, if the kettle is gross and full of limescale. Really enjoyable stay. Would recommend and go back if i needed to stay in...

"Nice hotel, great location, nice breakfast and easy parking especially for cruises"

"Great breakfast "

"Lovely hotel in a lovely location. Rooms were luxurious. However, I had to change rooms because the toilet would not flush and I was informed that a plumber would not be called until the following day! Also, the internal lift that goes to the spa was not working, and another entrance was locked, meaning that guests had to go outside the hotel to enter the spa and pool. This is not ideal. Breakfast at the HarBar in the 6th floor was good but not outstanding. In short, this hotel needs more...

"Very clean wonderful staff spacious rooms"

"Needs updating. Air con needs fixing. "

"The staff & host was very helpful especially with getting us a taxi to the cruise ship. The hotel is in a good location to walk around. Room was spacious with a king bed & two chairs with a small fridge. You do pay for parking a car but had a lot of room. Good options for breakfast."

"Great location close to terminal for cruises .. nice & clean with friendly helpful staff "

"No real problems "

"Great location"

"The room wasn't as clean as expected. The electric outlets didn't work. Someone came rapidly to fix it. At the restaurant, the server didn't bring us water like the others neither come back to see how we were doing. It is a good quality price. Even with those inconvénients, we would go back for a short journey. One or two days."

"Lovely hotel, staff are very helpful. The hotel has found extra ways to charge the customer, for example parking now has a fee and this doesn’t even reserve a parking space, sometimes it’s full due to events or golf, being a guest doesn’t give you access to the spa, i booked a treatment with the spa and this treatment was around 80 mins, that should tell you how much it cost, and even that didnt give me access to the rest of the spa just the treatment room, though the treatment itself was...

"The breakfast was very good nice selection and it was warm and fresh. Our room was basic but had everything we needed and it was clean. The staff were great. I would definitely recommend this hotel."

"Close to cruise ship"

"Great location, small rooms, clean but basic."

"Overall stay was ok, standard rooms are a little bit no frills but clean and comfortable. Buffet / restaurant staff weren’t the friendliest in my opinion, food was ok."

"Bar closed early, place was clean and staff were helpful/friendly. No face cloths. "

"I think I had a very different expectation about the room I stayed in. It was very small. Definitely, it looked differently when compared to rooms' pictured on The Elsabeth House Hotel's website. There were no shelves to unpack my stuff. The bathroom was very poorly equipped. The room was clean and the Staff was friendly. Breakfast was great and the Bar had good food. Before you...

"Breakfast was a good selection and refresh. "