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"Our original room had a bad odor/smelled like cigarettes. The bathroom didn’t have trash bags. Luckily, the staff was understanding and moved us to a different room with no fee or trouble. They also offered plant based cookies. I was very pleased with the check-in and check out at the location. Unfortunately, the cleanliness of even the second room was poor but the price was extremely fair and the location was only 15 minutes away from Salem. There was always plenty of parking and the hotel felt safe no matter the time."

"Absolutely beautiful hotel. One of America’s Historial hotels. Room was in the small side but that goes with the history. We had dinner in the restaurant which was gorgeous and very reasonable and the breakfast (not included) was fab."

"Staff was friendly and helpful. The pool was cold, and while we were there a group of about 20 teens came in and took over the place. Very loud and inconsiderate, splashed us as we were leaving. Breakfast was fantastic, as was everything else. I"

"The first room I was given absolutely stunk, the second room the door didn't lock. I was totally exposed to anyone who could push the door open. The only lock on the door was the overhead bar. They didn't dare charge me the $100 deposit supposedly required for damage."

"Stayed for one night, had no complaints!"

"great"

"Nice place today, very clean, helpful staff and close to everything. Park our car and didn’t get into till we left. Good food and a bar!"

"The staff was helpful and accommodating. Unfortunately the hot tub was not working when we stayed there. The breakfast was fantastic! They had a chef making waffles and eggs any style. The staff at breakfast was fast and helpful. Great stay!"

"Swing chairs on the patio were fun, but the place was understaffed. The check in hours were not clearly communicated, and we were own with minimal cell signal and no wifi to get the remote check in going. The bathroom ceiling was peeling so much our kids wouldn't take a bath. The fixtures all looked new and modern, but the shower head was not something I'd ever select- possibly the most uncomfortable I've ever felt in a warm shower. The room was spacious, but beds uncomfortable. Coffee in room was terrible, but the tea was great. Full of highs and lows. With a different check in experience, the overall rating would have been a 3, but I wouldn't recommend or go back. The highs weren't worth the lows."