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"I booked our room through Expedia and specifically chose the accessible room with a roll in shower but upon check-in, was offered a shower chair instead. My wife is pregnant so that was supposed to be a non-negotiable but they didn’t actually have that type available, apparently. Also, they are doing major renovations and blocked off a big part of the lobby. The route to the elevator is super weird and dark. The big iconic waterfall part of the pool was closed off too. The pools were really nice and maintained well but they closed the slide early. I think hotels should be required to disclose that they have ongoing renovations underway while booking. It was a nice location and overall nice stay but I wouldn’t stay there again. Thank goodness our room was nice and clean and right by the elevator."

"Fresh breakfast! "

"Staff was friendly and welcoming. The bed and sheets were so comfortable. Would I stay again? Yes but Air conditioning was outdated and didn’t work great. Lobby area was bright and inviting. Pools were good sized for the amount of people using them. Unsure why you pay a resort fee as you don’t get anything extra except complimentary laundry; which is one washing machine and one drying machine. Housekeeping comes by every other day which was perfectly fine by us BUT they never came to us until around 3pm. At that point, we are showering and/or napping so that was inconvenient. Also, don’t pay for luau, just watch from the pool or tiki bar. "

"Just a great place to stay. "

"Staff took care of our room every day and it felt great to return back to our room ar night with it reset and cleaned. The pool was great. We loved our view and would enjoy that same view again. I would recommend this location to anyway who wants to be on beach. That was the best part. "

"Loved walking out our door and being right on the beach. Loved the convenience of the bar and restaurant and its proximity to the beach. Didn’t love that the only practical way to park was to use the valet service (even though the valets were extremely courteous and efficient). Also loved that, even though we’re an older couple, we found the family-friendly atmosphere and quiet nights comfortable and relaxing."

"Best stay we had on any of the islands. Staff is outstanding, and the location is first rate. Walking distance to shops and restaurants and the views are incredible. Beach toys and bikes to use along with tasty banana bread. Would definitely stay here again."

"Friendly Housekeepers & Maintenance Crew"

"Appreciated the lei and beaded necklace greeting. Staff very friendly & welcoming. Room was spacious and clean. So helpful to have an in-room washer & dryer. Numerous pools all wonderful and nicely styled & landscaped. Nice to have Holoholo Grill on-site for easy meals. Location near beaches and other sites was also nice. Only disappointment was that the ocean view room we paid extra for was obstructed by utility poles and lines. Was hard for me to get past that. No photos on their site show these so it was a complete surprise. Finding a parking spot at night near our building was not always easy either. Other than that, Koloa is a wonderful resort."