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"Gorgeous property, nice breakfast but what really makes this place special is the staff members. Truly top-notch and super friendly "

"Yes, the AC kept the room cool. The morning and evening crew were very friendly and helpful."

"Beautiful property and landscaping. Lovely gathering room for the free wine in the evening. Pleasant breakfast room with a good breakfast; quiet back street."

"Nice place right in the downtown. Very close to all the eateries and attractions."

"Things they don't tell you. - Only one $$$ restaurant and a $$ sports bar that did have a wide assortment of food but no kid friendly options. - Gym is on the 4th floor. (21years and over) was convinced for most of our trip that they did not have one. However, even if I was aware of it, my 17 year old would not have been allowed in. - And finally, the pool is only 21 and over. My kid was extremely upset that they were not allowed at the pool. Something they had been specifically looking forward to all week. So overall the hotel may allow kids to sleep there, but it is not kid friendly as advertised. My kids are 17 and 10 just for reference."

"The bed is too soft. Hard time falling asleep. "

"There was only one person working in the front which was frustrating. The line to check in was out the door and the app wasn’t working. The free bikes were a nice touch. Beautiful property and walking distance to restaurants, shops, etc."

"I have stayed at the Santa Maria Inn multiple times for business and recently for personal reasons due to a family loss. Based on past positive experiences, I recommended it to my family for a family service. Upon arrival at 2:00 PM, I requested a slightly early check-in but had to wait until 3:00 PM, causing me to be late for the service. Even then, the room was not ready, and I had to return later to check in. I discovered the room had a single king-sized bed instead of the reserved two queen beds. The front desk apologized and offered a rollaway bed, which was not ideal. At midnight, we faced a door issue; the rollaway bed blocked access, and the upper latch was engaged. My keycard didn’t work on the second door. A staff member made new keycards but couldn’t open the door, requiring an engineer’s help at 1:15 AM. Despite the staff’s efforts, the experience was disappointing due to the series of issues, including not being able to check in on time and not receiving the reserved room. "

"Clean rooms"