Find all hotels by Best Western in Highlands, NJ from AED 370

"Great and nice Hotel, the staff is not to frienly but the hotel area is great"

"Room smelled awful. Not thoroughly clean. Lacked basic inclusions like a robe, slippers, etc. "

"This hotel was a nightmare. The most incompetent staff I’ve ever had the pleasure of dealing with. Overcharged me, gaslit me, continued to make accounting mistake after accounting mistake. It’s been a week since my trip and they still haven't been able to refund me or correct their mistakes. No one seems to understand numbers. When I say nightmare don’t take that lightly. These people have no clue what they are doing. Don’t trust it, go to a known and loved label they would never give their clients a headache over their own errors. They made mistakes and wasted my entire trip and all the money I brought to spend on my trip without any remorse or recourse and IM STILL WAITING FOR MY MONEY BACK. Also their elevators broke during our stay. 45 minute waits if you don’t want to climb 35 stairs. This was terrible terrible terrible. Do not take the chance. "

"Great location, clean rooms, friendly staff, great cafe in lobby. Would stay again. "

"Great 10/10 "

"Wifi was down the the whole morning I was there. Very disappointing especially given the pricepoint. Was down from around 8AM to check out at 1PM"

"Underwhelming "

"The rooms are charming. This was my first time in midtown. I loved the convenience to the subway and the overall decor and theme of the hotel. The price was cheaper around Christmas time, would definitely return back. "

"The hotel has many stores nearby. The location is great. The bagels at breakfast were delicious, and the staff was friendly."