Find hotels in Lakeland - Winter Haven, FL from AED 222

"Pool was amazing we stayed by the lagoons one "

"We booked a lake view room and were instead placed near a busy bus area with constant noise on level 2. Completely misleading and nowhere near the experience that was advertised. The room itself had multiple maintenance issues that should have been addressed well before check-in. It felt neglected and poorly maintained, which is not what you expect from a property like this. What made things worse was the lack of follow-up. Concerns were raised, but nothing was meaningfully resolved. Communication was minimal and ultimately unhelpful. For a place that markets itself as a resort, the experience fell short across the board — from the room quality to the overall service. Between the noise, the condition of the room, and the disconnect in customer service, I wouldn’t stay here again. If you’re expecting what’s advertised, you may want to consider other options."

"It was great "

"Parking was safe. Breakfast is Mid. You will need to go out for breakfast. Building needs updated."

"We just recently stayed on the property. Staff were fabulous but the room that was provided to us was quite dated. The property itself was clean but staff was not cleaning tables at the small amenities like the ice cream shop or counters. Over all 3.5/4"

"Hidden gem. Great location; friendly & professional staff; value; and the happy hour was a bonus. We will definitely be back. Oh, and try the pizza at The Wilson -so good."

"Pool, waterpark & restaurant were great. Barking dog next to our room was not."

"Breakfast was awesome!"

"Great location, easy parking!! staff was super friendly!! love the 5 o’clock complementary kickback, also complementary breakfast!! access to pool and waterpark!! highly recommend this place and will be coming back!! "