Is Golden Star Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Golden Star Hotel?

As of 24 September 2025, prices found for a 1-night stay for 2 adults at Golden Star Hotel on 7 October 2025 start from $95.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Golden Star Hotel?

This hotel doesn't offer parking.

What time is check-in at Golden Star Hotel?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

Where is Golden Star Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Hyde Park are also within 1 mi (2 km). Victoria Underground Station is 8 minutes by foot and Pimlico Underground Station is 10 minutes.

Golden Star Hotel Reviews, Deals & Photos 2025

2/10 Terrible

Lee

20 July 2025

Disliked: Staff & service, property conditions & facilities

Booked, walked there but no room available

Stayed 1 night in Jul 2025

2/10 Terrible

Arianna

14 August 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The place was so unclean and i have taken pictures. I left the property at 6am as i couldn't wait to leave

Stayed 1 night in Aug 2025

2/10 Terrible

Rosane

27 August 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Very dirty

Stayed 2 nights in Aug 2025

2/10 Terrible

Stephen

1 September 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is very poor. The rooms; decor and facilities are bad. The toilet and shower facilities were terrible. Staff were nowhere to be seen. I think I was as the only person staying at this property as I didn't see anybody else the 3 days I was there. Do not stay at this place!

Stayed 3 nights in Aug 2025

2/10 Terrible

Alejandro

28 April 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Imposible poder comunicarse con el hotel de ninguna de las formas.

Stayed 3 nights in Apr 2025

2/10 Terrible

Adnan

13 July 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

There was not check in availability No room available but booking and charging accepted. Check in time 12 in night they didn’t open door and refused to give rooom because not available and money not refunded

Stayed 1 night in Jul 2025

2/10 Terrible

Ronald

20 September 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

I came 11 pm in the hotel which I sent them an email saying I will be late. It turns out that they are fully booked . Imagined I traveled 5 hours from wales plus I have a visitor from Australia . It gave me a headache as I don’t know where to go. The guy offered me a used room and wait for an hour just to clean it. It turns out dirty and bad smell . I need a refund at least for this trouble ! I think this app Expedia or even the hotel itself got the problem. It’s not acceptable !

Stayed 1 night in Sep 2025

6/10 Okay

Anton

27 July 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Despite the overall low ratings this hotel has received, I was pleasantly surprised by the friendly and helpful lady who handled the keys. I had to go to a different building to pick them up, which was a bit unexpected, but she made the process quick and smooth. The room was quite basic. The bed was freshly made and the large flat screen TV worked well with a streaming service included, but the cleanliness left a lot to be desired—it felt a bit run-down and not very well maintained. The shared bathroom was very small and cramped. That said, I personally found it fine for my stay, since I spent most of my time out exploring London. The location was a big plus, with great access to public transport and connections around the city. If you're mainly looking for a place to sleep and don’t mind a more worn environment, this place could work—especially on a budget.

Stayed 5 nights in Jul 2025

2/10 Terrible

Caterina

18 September 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Struttura terribile, si presentava in condizioni igieniche pessime, mi sono ritrovata a dover prenotare un altro albergo nell’immediato per l’indecenza con cui si presentava, fortunatamente l’ho potuto fare perché ci riuscivo economicamente rinunciando ad altro. Mi hanno proposto un altra camera che si presentava peggiore della prima. L’albergatore si è riufiutato di procedere al rimborso a seguito del reclamo fatto su expidia. Dovrebbe vergognarsi e dovrebbero chiudergli la struttura subito visto le condizioni igieniche sanitarie mancanti. Mi hanno rovinato il primo giorno di vacanza 😡

Stayed 4 nights in Sep 2025

6/10 Okay

Manisha

18 August 2025

Disliked: Staff & service

Stayed 3 nights in Aug 2025

2/10 Terrible

Venessa

10 July 2025

Stayed 2 nights in Jul 2025

2/10 Terrible

Oliver

25 February 2025

Stayed 1 night in Feb 2025

2/10 Terrible

Odalys

7 November 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Please, in my opinion, the pictures at the Expedia app, it's completely different. UK inspection passed through,at the time of my vacation, and they're answering for your service.

4/10 Poor

Federico ignacio

30 October 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo barato sale caro

Buena ubicacion, pero el resto no me ha gustado sobre todo la higiene. El lugar muy barato pero no volvería. Me he equivocado.

Stayed 4 nights in Oct 2022

4/10 Poor

Thais

28 October 2022

Stayed 2 nights in Oct 2022

2/10 Terrible

Verified traveler

21 October 2022

Hotel horrível

Experiência muito desagradável! Tirem imediatamente esse local da lista de hotéis, pois prejudica a marca!

Stayed 2 nights in Oct 2022

2/10 Terrible

Debbie

2 October 2022

Stayed 1 night in Oct 2022

2/10 Terrible

LUZ

7 September 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible like a horror movie experience.

Stayed 2 nights in Jul 2022

2/10 Terrible

Eva-Lena

16 August 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trasiga lampor i trappuppgången. Fanns bara lakan och handduk för en person. Smutsiga golv.

Stayed 3 nights in Aug 2022

2/10 Terrible

Sidnei

22 July 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible room - avoid !!!

Horrible to not be rude, I’ve never seen something like this before, dirty and poor condition, never been cleaned. I don’t know how hotels.com accepted property’s like this. Very sad.

Stayed 1 night in Jul 2022

2/10 Terrible

William

20 July 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE EXPERIENCE

The shower was disgusting and dirty with spiders and cobwebs. The tv wasn’t working & the sink was stopped up. There were no fans or air conditioning. The room is just unusable.

Stayed 1 night in Jul 2022

4/10 Poor

Declan

18 July 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Bare essentials

Much too expensive for what is given. The conditions in the room are extremely basic. The room wasn't cleaned thoroughly at all. The shower worked fine. In the twin room, one bed was really firm and the other very soft. The curtains were hanging on by a thread and let in light all the time. The walls to my room were really thin so that I could hear the person's TV on deep into the night. There isn't a reception, the owner simply takes cash because the card machine was 'broken'. Your details are written down on pieces of paper that are cut into shape. Look, if you/re just looking to have the bare, and I mean VERY bare essentials of a place to rest then stay here but just make sure you're not paying top dollar like I did. Lastly, the man I dealt with staying there was respectful and kind - the money just isn't put back into the property.

Stayed 2 nights in Jul 2022

2/10 Terrible

Jake

15 July 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2022

2/10 Terrible

Andrea

11 July 2022

Stayed 1 night in Jul 2022

2/10 Terrible

Kayleigh

10 July 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reported to Trading Standards - not fit for people

Let me begin this review by telling readers that I once slept in a barn owned by somebody nicknamed "Uncle Filthy" and it was still better than this place. In fact, I'm pretty sure when Mary and Joseph followed the North Star, they wound up at The Golden Star instead and decided a barn was a more appealing option. Never in my life have I stayed somewhere as disgusting as this rot hole, and I doubt I ever will again. Our room stank of damp, and had some unidentified red substance smeared up the walls, dirty bedsheets shoved down the side of the bed, the walls were filthy, every corner of the room was thick with dirt and dust, as were the surfaces and the falling apart cupboard which had a dirty bowl and an old cushion on top. The bin was full of rubbish, although by this point, that was the least of our worries, as was the nonfunctional light in the bathroom. The wooden window frames were rotten and filthy, and the toilet had poop smeared around the bowl, and clearly hadn't been cleaned. Outside of our room was a small utility cupboard with a washing machine. The floor was strewn with brown filthy bed sheets which piled up maybe four or five feet. In the hallway there was mould on the walls and bed sheets hanging on bannisters and on wooden racks which obstructed the walkway. There was another cupboard semi-concealed by a curtain, which was full of more dirty bedsheets and piles of rubbish. This place is like something from a horror movie. It needs shutting down.

Window frames farming their own ecosystem in the rot.

A bin, which is exactly where this B&B should go.

We were too scared to even touch the kettle, let alone use it to make a hot beverage.

Not an early Christmas present, but instead a dirty bedsheet shoved down the side of the bed.

Stayed 2 nights in Jul 2022

Golden Star Hotel

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