London City Centre, a neighborhood in London, is home to Warm Apartments in Queensway. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while The British Museum and Royal Albert Hall are cultural highlights. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Natural History Museum, a top attraction not to be missed. Visit our London travel guide
9 Queensborough Terrace, London, England, W2 3TB
What's nearby
Westbourne Grove
2 min walk - 0.2 km
Kensington Gardens
3 min walk - 0.3 km
Hyde Park
10 min walk - 0.9 km
Portobello Road Market
12 min walk - 1.0 km
Queensway
2 min walk - 0.2 km
Getting around
Bayswater Underground Station
4 min walk
London (QQP-Paddington Train Station)
13 min walk
London City Airport (LCY)
66 min drive
Restaurants
Prince Alfred
2 min walk
Bella Italia
3 min walk
Bayswater Arms
4 min walk
Starbucks
6 min walk
Gold Mine
3 min walk
About this property
Warm Apartments in Queensway
Hotel near Hyde Park
Close to Kensington Gardens and Portobello Road Market, Warm Apartments in Queensway has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
Smoke-free premises
Room features
All guestrooms at Warm Apartments in Queensway offer amenities such as free WiFi.
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of GBP 250 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
Frequently asked questions
Is Warm Apartments in Queensway pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Warm Apartments in Queensway?
As of 6 March 2026, prices found for a 1-night stay for 2 adults at Warm Apartments in Queensway on 8 March 2026 start from AED 208, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Warm Apartments in Queensway?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Warm Apartments in Queensway?
Check-out is at 11:00 AM.
Where is Warm Apartments in Queensway located?
Located in London City Centre, this hotel is within a 15-minute walk of Kensington Gardens, Hyde Park, and Portobello Road Market. Kensington Palace and Kensington High Street are also within 1 mi (2 km). Bayswater Underground Station is only a 4-minute walk and Queensway Underground Station is 6 minutes.
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Reviews
Warm Apartments in Queensway Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
My stay in Warm Apartments was rather a pleasant experience. Great location, apartment in very good condition, comfortable, quiet, a well equipped functioning kitchen. Very responsive to my enquiries and requests. Highly recommended.
Wayne
Stayed 3 nights in Oct 2025
6/10 Okay
Royston
11 October 2025
Disliked: Property conditions & facilities
Well situated, within walking distance of shops, stations and park.
Shower could be cleaner, under the bed and sofas, looks like it has not be cleaned for months. We arranged to drop luggage early, staff there had no idea. No hot water (including shower) or heating for 2 days, said they repaired it, but they hadn't (request for partial refund due to this rejected).
Check in was flawed. We waited quite some time even though we gave the requested “heads up” on our arrival time. There was someone in the flat but on the phone for more than 10 minutes not realizing we were waiting outside. We tried calling texting and sending messages through the app.
The apartment was ok but not suited for longer than a day or two. Supplied only 1/3 a roll of TP with no spare, no spare garbage bags so that we could empty, no towel to dry dishes. Door didn’t lock properly so had to take extra care whenever coming home or leaving, especially as on ground floor.
Good location, easy for underground options and train.
Jane
Stayed 5 nights in Nov 2025
6/10 Okay
Sandra
11 September 2025
Liked: Staff & service
+ Relatively quiet area with good amenities
+ Cooking facilities, kettle, toaster, crockery & cutlery
+ Wardrobe with hangers
+ Bed relatively comfortable and fresh bed linen ( - even though I found a couple of hairs on it)
+ Bath had hot water on the 4th floor (not guaranteed in London!) and towles, toilet paper, soap
- Terrible phone connection in front of property to receive instruction to enter/check-in; and message to get key confusing (plus not addressed to me but someone else)
- Stairs pretty much unaccessible - escape hazard due to dirty towels, vacuum cleaners, matresses etc blocking the way up - so you are forced to take the small lift
- TLC required
- No table/chair to sit except on bed - which gets uncomfortable especially when wanting to eat dinner
- & + No hairdryer in room at arrival but was brought to the door within an hour
- Bring coffee/tea and a kitchen towel if you intend to use the cups
- Some noisy visitors upstairs ruined the first night, but I guess that's pretty normal for London too!
First of all, a positive - the location of this apartment is fantastic. Close to several Underground stations and Paddington train station is a 15-minute walk away. Lots of souvenir shops, super markets, and international food choices near by. Location-wise, I'd choose this area again. The management was friendly and let us drop off our luggage early before check-in time.
Now come the stuff about the apartment. On paper, Warm Apartments look like they have all the hardware (appliances). In fact they do have a kitchen, washer/dryer, but missing many small details. For example, no hand towels for the bathroom, no tea towels and dish cloths for the kitchen. No bulbs in all of the lamps.
Be prepared to wait for them to show up when checking in.
Overall, if you need a stopover stay, it'll work. But I don't recommend it.
Verified traveler
Stayed 4 nights in Jul 2025
6/10 Okay
Linda
25 September 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
This was a cute clean apartment with comfy beds; however I would not stay again. The main concern was the moldy bathroom. We had to keep the vent fan on to keep the mold smell out of the rest of the apartment. The other issue we had was that there were no comforts of home. You could not close the bedroom door. There were zero comforts such as tea, coffee or sugar. There weren’t even any light bulbs in any of the lamps. No clothes iron. The housekeeping was lacking also. We ran out of toilet paper and no extra was left in the room. We notified management and it took from 9 am until 3 pm for them to get us some. We had no hand towels or kitchen towels. I can say the place was pretty quiet and it was just two blocks to restaurants and shopping so that was a plus.
Linda
Stayed 5 nights in Sep 2025
6/10 Okay
S
15 July 2025
Disliked: Staff & service
Overnight Stay
E Mail advised to contact the staff with eta or 30 minutes before arrival. I text and made 2 calls but the person i spoke to did not seem to understand what i was saying. I had to phone again when we arrived and had to wait outside. A man arrived and did not acknowledge or communicate with us. Neither did a woman who was cleaning inside the apartments. Eventually a man came and pleasantly but briefly told us to leave keys he gave us on the side when we leave. No internet or any other information was provided.
The room was a basement. Had new kettle toaster and microwave. Cutlery and tableware were adequate and iron, hairdryer, fan tower, airer and also shower gel and shampoo were provided. Beds were clean and comfy. The lamp had no bulb in it. Radiater in the shower bathroom was leaking.
Location was great. We would ultimately stay here again if on a night stopover and the price was fair.
Wifi did not work throughout my stay despite raising the concern multiple times to the customer service. We accommodated their request to let them know 30 minutes before we arrived to check-in, however they still had us waiting on the sidewalk for an hour. Very poor staff, and sadly would not recommend or stay again
Dion
Stayed 2 nights in Jul 2025
4/10 Poor
Charalambos
16 July 2025
Liked: Cleanliness
Disliked: Amenities
First of all the apartment was way smaller than it looked in the photos, thankfully it was cleaned well before we checked in. Even though we had inform the agency of our check in time, we had to wait around 30-40 minutes extra outside when we arrived for someone to come and let us in. The external door needs some repairs, as it felt like we would break the key each time we were trying to come in.
Charalambos
Stayed 4 nights in Jul 2025
6/10 Okay
Tamara
22 August 2025
Disliked: Staff & service
Arrived with no towels or WIFI. Hand towels never did arrive as promised and got a note 2 days in that they don’t provide those suddenly?! WIFI starting working on last day after complaining many times. Apartment was on the 5th floor but the elevator only went to 4th floor so then had to drag heavy luggage up a very narrow spiral staircase. Asked for assistance getting a taxi for our checkout as we didn’t have a phone and lack of WIFI and was told no. Front door to building often found open.
My husband and I stayed at property 1B which is a small studio in the basement. The sunroof above the small kitchen and the window were splattered with brid droppings. Though there was a fan in the property, the window and the door by the kitchen can't be opened therefore no air ventilation. The room felt very stuffy and the air heavy which makes us feel suffocated. The eyes became itchy and watery too. We're afraid due to the bird droppings we could be getting bird flu. We checked in at 5pm and checked out at midnight because we could't sleep and we couldn't stay any longer worrying for our health. I think this property should not be let out especially in the summer for the health and safety of the patrons. And the photo advertised to us is not the photo of the property we got.
The overall experience was pretty bad. The room was not nice but it was decently clean. There is not staff on the premises so we had to wait when we arrived and they were not accommodating whatsoever. They seemed kind of mad when we asked for more towels despite the fact that they only gave us 3 towels for a room booked for 4. They had massive attitude over message. And then when they did deliver the extra towel, it was actually two bath mats and not a towel. The walls are also super thin and we had noisy neighbours. And there was no control over the temperature of the room so it was constantly freezing. Don’t stay here.