"Very comfortable hotel. Really fantastic and friendly service. Couple of issues with my son's room which they dealt with immediately and moved him to another room. But the piece de resistance is the amazing Roman spa which guests can use in the morning and evening for 2 hours. Several different pools of different temperatures plus sauna and steam room. And of course a gym and treatment rooms available all day. Delicious family dinner in the restaurant - really excellent food. Would happily go...

"Staff was fantastic. Room was amazing, clean and spacious. Restaurant dinner was amazing. Only thing I would skip would be the breakfast."

"Was up too early for breakfaast as we were catching an early flight from Bristol Airport. We had a meal the night before - we ordered a plate of mac cheese, which was huge and very dry, unfortunately. The room was a good size and clean. The staff, as always, very friendly and efficient. "

"Spacious and well appointed and decorated room. Friendly staff."

"It was a very nice stay. Helpful staff, clean and comfortable room and decent coffee! :)"

"Excellent stay"

"Enjoyed our stay, very handy for the cave Christmas event we attended. "

"We got a fab upgraded room, staff were outstanding especially in restaurant. Food excellent. Location excellent. Hotel very well cared for."