"We checked in, saw our room, and checked out. It was a shared bathroom. I didn’t realize this when booking. When I messaged them the morning after booking, they were not helpful. I didn’t pay for insurance so that’s on me. We decided to try the hotel anyway instead of losing our money. Upon arriving and seeing the condition of the rooms and shared facilities, we decided to lose our money and find another hotel. The shower room was the worst smelling room I’ve ever encountered. The mattresses...

"Terrible. Payed for an ensuite room. The room was in basement. It was never disclosed during booking."