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"We payed 129 pound and they give us receipt with 96 pounds"

"Shower was poor"

"Run down hotel. Cracked walls. Unrefreshend smell to the room. Not worth 1/4 of the $$$ I paid. Getting out of the bathtub was a fall hazard. Shower pressure was low...on the ground floor I wonder what its like on the top floor. Very unpolite and discriminatory frontend staff. Had paid for a quadruple room but was given a lower occupancy room. The only positive thing was the comfy bed and having a roof over one's head."

"Room clean food nice staff helpful"

"Staff were fantastic and very accommodating. Great food and reasonably priced. Would definitely book again."

"All good"

"Excellent chain hotel - well equipped for short stays."

"A lovely venue with beautiful room."

"When entering our room (308) there is a massive stain on the carpet, the sink in the bathroom has a big crack in it . We also had no fridge or any tea and coffee making facilities. We have stayed here numerous times and it has always been impeccable. We booked as we were attending a wedding the toilets near reception were blocked and the floor was extremely wet overall we were very disappointed."

"Worse experience ever. Check-in was meant to be 5pm but I wasn’t given access until around 8:30pm due to their own failure to provide entry details, despite repeated attempts to contact them. When I finally got in, the room was clearly used and filthy with towels on the floor and with rubbish left behind. I then had to wait even longer to be moved to a different room. This is basic hospitality and they completely failed. The staff didn’t even offer a simple apology or any sort of compensation,...

"Make sure you ask for a room upstairs and not the basement - the rooms down there are musty, the windows only kind of open, and they're just awkward all around. Beds are nice and comfortable though. Also, it's loud outside late into the night - though you are right in the middle of the bars, etc., so it's not unexpected."

"I think when we book the hotel it should be mentioned that there is no Air conditioning in room very disappointing in the peak hot days without AC"

"الاخت نجمه تعمل في مكان اقامتي كانت في قمة الاخلاق والاحترافيه ، فعلا هي نجمه اسم على مسمى ، شكرا جزيلا نجمه . "