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"We are eternally grateful to the Kichijoji Excel Hotel Tokyu, for they went above and beyond to search and find our forgotten and beloved personal item, and helped us with its delivery. "

"This is a newer hotel and the rooms are very nice. Everything you need is close by. There’s a 7-11 on the second floor of the same building, which was super convenient. A shopping street is directly across the road with lots of restaurants, secondhand shops, and new stores. The train station and bus stops are also right across the street, so getting around is easy. To get to Little Edo (Kurazukuri Street), you can take bus 1 or 2 and get off at W6. It costs about $2. We used a Suica card with no issues. Finding the hotel itself was a bit tricky at first. It’s located inside a large building and the signage isn’t great. You need to go to the elevators near the 7-11 on the second floor and take them up to the 7th floor, where the hotel is located. We had a car and used the parking garage in the same building. You bring your parking ticket to the hotel to pay. Parking was $19 per day, which felt reasonable for the location. Overall, a comfortable stay in a very convenient area, just be prepared for a little confusion when you first arrive."

"Everything clean and nice breakfast buffet."

"Very accomodating staff , and an excellent location for transit communication. Staff ( All services ) , Price, value, location, all fives. Eight Princesses."

"Clean room. Staff was very friendly. Hotel was right beside a convenience store, and you can walk to Omiya train station in only a couple of minutes."

"とても親切で良かったです。朝のビュッフェも美味しかったです。"

"Yes to all"

"Best hotel breakfast we've ever had. Freshly made tofu in house, fresh eggs for TKG and 12 different soy sauce types to try, fresh hot food, freshly made gnocchi in a large parmesan block. Very new and clean. Public bath on top floor was very clean and comfortable with an outdoor bath option. Rooms very well organized even if it is small, and bathroom is bigger than the standard unit baths in hotels in japan. The price for the you get is unbelievable value. Highly recommended!"

"We enjoyed our stay at the Toyoko Inn. The staff were very pleasant. Very clean throughout. There are good laundry facilities, however, we were visiting family so it wasn't needed. The Ome line was nearby so it made travelling easy. It is conveniently located near shops, shopping centre and well known fast food outlets. My only suggestion would be that perhaps cereal could be offered on the breakfast menu. The food was lovely but not something we were able to eat as a breakfast. I appreciate this is just a difference in cultures and we did buy cereal & milk which we kept in our room. If you're lucky enough to get room 1402 you will have the most breath taking view of Mt Fuji! I would highly recommend this hotel and will use again on future trips. "