Find hotels near Santa Ana Star Casino, Albuquerque from AED 211

"The staff was very accommodating. "

"Clean quiet nice"

"Lots of parking, security driving through regularly. Nice spot for the price and super pet friendly wing also. Pool was down during our stay but looks like a great pool in courtyard "

"Everything was good about our stay"

"All in all this property was jyst perfect for my needs, minutes away from relitive i was visiting. Parking was perfect right in front of my room. The only negative thing was that the air conditioner filters were full of debris, dust and dirt. Floor needed moping too. So I cleaned the room with my Clorox and Ajax which i always bring with me. And my Fabreeze air freshener and the ROOM was perfect for my needs. My service dog loved it too.I always bring extra bed coverings so to keep the hotel linnens clean on the beds ,sofas and chairs. That way when i leave everything is perfect just like when I arrived.Thank you at Albuquerque NE"

"All very good"

"It was clean and comfy thanks 😊 "

"uncomfortable moment My daughter and I had an amazing stay at this hotel. The staff were consistently helpful, friendly, and professional. In particular, the young woman who checked us in went above and beyond throughout our entire stay—helping with check-in, ordering pizza, getting us water, and even working on Thanksgiving night. She was kind to my daughter every time she stopped by the front desk, and her attitude truly made our stay better. Because of how impressed I was, I asked to speak with the front desk manager during checkout so I could let him know what a great job she was doing. Unfortunately, the interaction with him was extremely uncomfortable. Instead of accepting the positive feedback, he made an off-hand remark: “I’ll take that into account along with everything else.” I had never met him before, and I wasn’t there to hear about his issues with his staff. I was simply trying to make sure a hard-working employee was recognized. His comment felt inappropriate, unprofessional, and frankly made me uncomfortable as a guest. A manager should smile, thank the customer, and appreciate feedback—not elude to internal drama or make a guest feel awkward. To be clear: The staff were outstanding. The front desk manager was not. He was way out of line and made me feel very uncomfortable. This one interaction was the only negative moment in an otherwise excellent stay. If management improves their professionalism, this would be an easy 5-star experience."

"Everything was great from the check in to the room to the location."