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"The location of as very convenient to Banff and Canmore. Very rustic cabin clean with some necessities for cooking/eating"

"Excellent location, well designed layout of rooms and walkways, Chilli's restaurant is attached to this hotel and was great. However for what we paid, the tub drain could have been cleaned out by staff so the water flows and also the TV's are way behind the times; its time for an upgrade and ability for patrons to sign into their own Netflix accounts (streaming accounts). The towels were clean and the towel policy is great for multiple night stays. They do need to ensure the pool towels are kept...

"Good"

"I was told I needed a deposit as I didn't have a cc which I agreed to on the basis that I would be getting it back within 3 days. I am still waiting for my deposit and I have reported this business to the BBB. Also the hotel was in such bad shape that the handles in the elevator were coming off. The floors were filthy. And they charge an extra $30/person for the pool amenities and the hot tub and sauna are both not working. Save your money."

"Will definitely stay again!!"

"We loved our stay here. It was clean, aesthetically pleasing and in a great location. You have to drive to the town of Canmore. It is less than 5 minutes. It is about 20 minutes to the town of Banff. The staff were very nice and helpful. We did the Twilight spa package one night and we thoroughly enjoyed it. It was a little busy, and not so quiet but we enjoyed it. Only downside is you had to wait a bit for a shower before and after treatment but not a huge deal. The room was nice but our only...

"Great stay."

"Too expensive, as we just used it to stay the night.. I would pay that premium in Banff instead.. if you have time to explore Lake Louise then it maybe worth it which we already did via a tour before. Food and staff at the in house restaurants is awesome."

"Suite is tidy and clean. My kids love the water park!!!"

"A beautiful hotel"

"The staff throughout the hotel were exceptional. Friendly, informed and helpful. In fact, when asking for assistance to find an area of the hotel or a particular place, staff guided us themselves to the location. Very kind. The bar staff was equally professional. Treated us as if we were their “favorite table” in a fully-packed space. We enjoyed our stay greatly."

"Fitness center is tiny, room was very stuffy and close to the road."

"Always love staying here."

"Clean, great location, excellent and helpful staff!"

"Property was located in beautiful area staff were friendly and plenty of parking, lovely place to stay"

"Great location and helpful team at the front desk. Hot tubs on top deck were great after a long day of hiking."

"Stay away. Expedia shows some luxury pictures, and you get nothing. These people were arrogant. My brand new car was scratched and dented just because I spoke to staff, as the Expedia pictures and reality had zero similarity. Expedia should be ashamed too for uploading luxury pics that are totally irrelevant."