"Warm welcome, friendly staff, fabulous amenities, fantastic location "

"Room was outstanding, very spacious with a very comfortable bed and good quality fittings. The young lady who checked us on was excellent, resolving a minor issue with an unneeded cot (Expedia issue). Looking forward to visiting again."

"The hotel is very clean and the staff couldn’t have been more helpful. We were that happy we booked in on our return journey from Devon. The hotel faces the Victoria Square Garden, with a short walk through the garden you’re into Clifton village. There’s restaurants and shops within walking distance. Also the bus stop is outside the hotel, where the No8 takes you into the city, and the return stop is also outside the hotel. I would recommend staying here ! "

"The room was lovely with a comfy bed and nice shower room. The fancy kettle was easier to use than it looked. We felt well looked after. The breakfast was really tasty, with a number of choices."

"A great stay, central for everywhere we needed, easy access to the station and short walk to the therma spa."

"Can't beat location Very noisy at night - loud music outside rooms until 6am. Room hot so needed to keep window open but noise a problem Room small but otherwise good service "

"The friendliest hotel I have stayed in, ever. The staff were delightful - hospitable, kind, engaging and very efficient. The hotel fully lives up to its globally iconic location in one of England's most beautiful cities, steeped in history and culture. It was amazing that such a 'top-end' hotel is dog friendly too... We felt very special during our stay and would love to return. Worth every penny...!"

"Spotlessly clean room, very comfortable bed and friendly staff. Best possible breakfast."