Find all hotels by Independent in Upwey

"Really good customer service, friendly staff and nice atmosphere at the hotel. Room itself is good dont need to have any more than that. However some basic amenities were missing: toilet brush/spary, bath mat and also we had three people staying at the room and we had to ask for a third towel and when we did they still only gave us two. One of us had to use the smaller hand towel."

"Great staff and hotel. "

"Was working on big design project found facilities most adequate "

"Clean Rooms and Very good Staffs "

"This is a 3 star property 2 of our 5 nights there our room wasn’t serviced The lighting in the room is terrible - no option to only have some of the lights on - it’s all or nothing and there are fluoro type lights above the tv making very poor viewing. Very little bench space in the bathroom And only two of everything in the kitchen - 2 forks, 2 glasses, 2 plates etc , very basic Good parking in the garage Bed could be softer. Nice car next door for breakfast, very reasonably priced."

"Friendly "

"Finding the place and the check in process was strange. “Richmond Central Apartments” isn’t on Google/Apple Maps. Had to go into Adara Apartments to find it. Tried to check in and were directed to a room with a mobile # on it and we had to call it to get assistance. A man then came down (in things"

"Room was not ready at the checkin time. So had to wait until 4pm. Not great when our stay was for a wedding. "

"The Cullen is a lovely hotel, it’s just starting to show signs of age and wear. The balcony that we paid extra to have was dirty, the furniture just an old cracked table and 2 dirty plastic chairs. The penthouse is so nice, it is a shame that there are cracked pavers on the balcony, some are raised and are a tripping hazard. It a sad to see the hotel not being maintained. "