"A very lovely property which would be enjoyable except for the Front Desk person we encountered. He was rude and not helpful. He denied that they had the room type we had booked and asked "Well do you want this room or Not?" The Manager appeared the next day and was able easily to rearrange so that we got the King room we had booked. On all levels of encounter this young man on the desk was a determent to the property. Staff can make or break a visit."