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"Perfect 👌 "

"This was a special booking for us. My mum got married here nearly 30 years ago. Due to ill health; this is their last time being able to get to the hotel. So we decided to surprise them with staying for the night…they thought they were just going for lunch. I reached out to the hotel to explain the situation & from the get go; they were exceptional with their support in making it a memorable experience. Nothing was too much trouble. We were kindly gifted room upgrades to make it extra special. A picture from their wedding was emailed & they added it into my parents room. The lovely ladies on reception helped delivering the surprise. Coming to the restaurant to deliver their room keys. A lot of “no, you’ve got the wrong people” & yes it’s for you…when it sunk in, there wasn’t a dry eye in the house. It was such a special stay with so much sentimental value. I cannot praise the staff - everyone we interacted with were warm & welcoming. The hotel itself has clearly changed a lot since they originally got married. The communal areas are absolutely stunning. Really modern. It felt like I could be in a beach club in the med (but snow when we looked outside!) I cannot thank everyone enough for making it so special! I wish we could come back again!! "

"Service, cleanliness, food and building were excellent. The carpets were a little worn and the plumbing could be modernized, but those are quibbles."

"Staff are amazing sea view room was lovely "

"Everything sparkling clean and new. Loved everything apart from the so called water saving sinks which do not close. Can not see how it saves water when shaving "

"Amazing for price"

"Everything, can’t wait to stay again "

"Stayed overnight to attend the Whitby Goth Fest on the way down from Whitley Bay. The hotel staff were great, the restaurant and bar were very good, food was excellent. Room was absolutely fine, no complaints."

"Beautifully clean and well presented "