Find hotels near Al-Salam Gate, Makkah from AED 63

"Extremely disgusting place to stay... We booked a non-smoking room but they put us in a smoking room. I couldn't breathe and felt like I was suffocating in the tiniest hotel room... I did complain, but they said they had no other room available.. The bathroom had a strong smell of a toilet leak... It was so gross and they had an open shower with just a curtain slmost touching the dirty toilet. Never ever stay here!!!! The staff was also terrible and did not speak English..or pretended to. "

"Excellent view and very nice "

"They need to update room,bathroom also."

"Clean room | good Staff | Shops nearby | Business-friendly"

"Great hotel with an excellent location. The reception team was very helpful—especially Mr. Saad, who was incredibly kind and arranged an early check‑in for us even though we arrived several hours before the official time. The elevators were impressively fast, and housekeeping on the 51st floor was exceptional. One thing that I want to mention that the hotel reception staff had to verify our payment since we booked through Hotels.com and that took more than 45 minutes which was a bit concerning (not sure what the issue was event when I showed them my credit card charge that Hotels.com had charged me). This issues is its hard to communicate with folks in Saudi Arabia when you don't speak arabic, they are trying to get better but are a long way and will need to improve. The hotel is on the pricey side, but the overall quality reflects that. We booked the breakfast package, and this is where some clarification is needed: during Ramadan in Saudi Arabia, “breakfast” is interpreted literally as breaking the fast, meaning it is Iftaar—not the morning meal that Western guests would consider breakfast (which during Ramadan would be Suhoor). The hotel would not adjust this for us, and given the cost, that felt unfair. This is the only reason I’m giving 4 stars instead of 5."

"The location is far from the Haram, some services are not good, and the price is very expensive."

"Amazing hotel. Beautiful and clean with exceptional staff. Great location and would highly recommend"

"👍"

"Didn’t get the bed I asked for, and been notified about the arrival time while ago and asked for the room to be ready but it wasn’t. Also they said it will be ready as requested for the second night but still my request wasn’t fulfilled. "