"Hotel staff made us welcome arrived early and was told our room was ready nice big room clean can't fault it.hotel close to city centre everything within walking distance "

"Very nice staff"

"No thank you"

"Staff very helpful and friendly. Lovely location "

"Wonderful kind staff, really helpful. Very good breakfast. Good location. Comfortable bed but duvet rather too warm in very warm weather. Easy walking distance to rail station. "

"Great location with wonderful Victorian era architecture and vibes. The staff were absolutely fabulous, especially the bartender. The food is delicious (the pizza at the bar was the best I had in the UK!), with great selection at the breakfast buffet. Comfortable bed, small bathroom, but that’s to be expected in an older hotel. Love the history! Byron stayed there once upon a time. Strong recommend if you’re in Harrogate."

"Lovely hotel Fab breakfast"

"It was an easy walk to the center of York, but not in the middle of the chaos - beautiful view of the river from the lounge area. Quiet and comfortable"