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From the time I arrived the welcome was genuinely warm and helpful. The room was very clean and comfortable. The breakfast room and selections were wonderful and the attendant was there to serve. The entire hotel was nicely appointed and attractive.

Clean room, nice bathroom, easy parking.

The hotel was clean and centrally located to shops and restaurants. However I would point out that we arrived on Sunday afternoon and all shops were closed. This was a little disappointing because we were only there for one night. Pasquale was at the Hotel desk and was an excellent resource answering all of our questions and concerns. The breakfast that came with the room was also excellent. This hotel would be a recommendation from me as it was a wonderful experience.

Enjoyed our stay. The room was clean and spacious. Was located in a convenient location near the train station. Great staff! Alfredo was friendly and helpful.

Nice rooms and a nice, accommodating staff. The hotel itself is not in the best area and is a train ride/ taxi ride away from most things in Naples. They supposedly have a shuttle service to the city center, but they were not running it while we were there. The Spa was relaxing, although some of the "relax" packages were not really explained much beforehand. The "relax" part gives you access to an area with two saunas, two hot tubs, a number of emulsion showers, a pool, and an area with a few...

One of the best boutique hotels I’ve ever stayed at

The rooms were clean and the staff was extremely helpful. Gianluca at the front desk helped us out a lot with directions and site suggestions. The only problem we encountered was that there was very poor wi-fi service on the second floor.

Hotel is amazing. New hotel. Beautiful gardens and restaurant. The dinner in the hotel restaurant is incredible! What no one tells you is that the town is very run down and not pleasant. Think that’s why the hotel is behind a closed gate! Kinda strange. But most people just come to visit the palace.

Front desk was amazing. They arranged transfer from the airport and private all day tour of the Amalfi Coast. Amazing trip, great hotel. Staff was the best!

This hotel is absolutely delicious in every way, except finding it. Being city dwellers from LA and quite street savvy, we ignored previous reviews and attempted to drive there ourselves. DO NOT. Unless you want to fight with your partner for 2 hours and absolutely hate the place before you even arrive. Just park the car in a safe lot and take a taxi- or better yet, don't bring a car at all. Finding the hotel via car is virtually impossible because- 1. GPS/Apple maps/Google maps don't work in...

Great place with friendly staff, modern rooms, and amazing breakfast. Our room was very comfortable, quiet, and clean. I would also highly recommend the massage service. Andrea, the massage therapist comes to your room and gives wonderful massages to help you relax and unwind after a long day of walking around town. Must try!

Everything was good, except that I found a half empty bottle in the frige, which I guess was left by the last guest and the cleaningman didn't clean the inside of the frige, thus not throwing it away.

Room was really nice and quiet, staff was amazing and the location is good as long as you want to me close to the train station. Only thing I didn’t like was the fitness center, old, small and too basic

The staff was so friendly and helpful. Gave great tips on how to get around, places to see and eat. They were able to check us in early as well. Breakfast in the morning was good and convenient. The room was clean, bed was comfortable and we had a balcony. The room was refreshed daily as well. We were a little away from the main historic center which is what we wanted so it was quiet and there was a great restaurant on the same block for dinner and good rooftop bars close by. The train station...

Welcoming staff, clean, great amenities, easy check in/check out, close proximity to city center!

The hotel staff were wonderful, offering suggestions about the local attractions. You get the real feel of Naples walking the small streets of Quartiere Spagnoli. Will definitely stay at Il Convento on our next trip to Naples.