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"Fantastic location, great food and service. Special thank you to the team in the ski room who were really friendly and helpful "

"The staff, location and service were incredible however expensive for what it’s offering. The beds are not comfy, shower was luke warm and breakfast is decent. "

"It was a wonderful place for our family to enjoy Christmas. The suite with loft was perfect to give our kids extra space. The staff was very kind and helpful with all requests, from hiking suggestions to dinner reservations."

"Clean room and very friendly and helpful staff. Great location."

"Super helpful, friendly staff! Boot drier room, ski storage, close to the main street, train station and ski lift. Highly recommend."

"The ski equipment rental shop and lockers are very convenient. The buffet breakfast is phenomenal too and the view from the restaurant is beautiful. The rooms are basic and a bit dark but good for a ski hotel. One issue is that we needed to carry skis everywhere, as the hotel is a walk or bus ride from the slopes and ski lifts"

"Warm clean room with towels and comfy bed. Bathroom on ground fllor"

"We had a fantastic stay at Hotel Ambassador Zermatt for 3-nights. The location is walkable distance to everything, and less than a 5 minute walk from the main train station. The property is clean, the staff was extremely friendly, and we loved having breakfast before starting our day on the slopes. Know that the sauna has limited hours, closing at 8pm. And most restaurants don't open for dinner until 6pm. We did not use the on-site restaurant but it looked really nice. Our room was great for the four of us, a 2-bedroom unit with a balcony towards the mountains with a Matterhorn view. We would absolutely stay here again. The price was just right and the location can't be beat. The walk to the Sunnegga-Rothorn tunnel entrance was about 10 minutes. There are two green bus stops 1 block away. Taxi services are available all around town and take card payments. "

"An amazing property that did not disappoint. Unrestricted mountain view, wonderful facilities and very attentive staff. Location is easy walking distance to most amenities and was quiet and cosy."