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"Really nice room. Cosy bar and restaurant. The Four out of five for the staff because they sat around us chatting whilst we were having breakfast. It felt a little like we were in the way of their conversation. Dined here on two evenings and one breakfast. Very good meals apart from a massively overpriced “cauliflower steak” - ordered out of curiosity but I should have asked first. It was just a roasted head of cauliflower… and not that big a one, either, but the price didn’t reflect this! Very noisy at closing time and in the street outside. "

"Interesting building and interior. Gardens were not as complimentary to the structure as similar hotels I Wales."

"The room was a decent size & the evening meal was really nice but the internet connection was terrible as my phone didn’t connect for the whole 2 nights we stayed there. Also the bathroom didn’t have a holder for the shower head which was very disappointing so really struggled to have a proper shower"

"Hay-on-wye is a special place and the Swan Hotel is a great place to stay, especially if you have a dog. The staff couldn't have been more friendly and helpful. We will definitely be back."

"Really nice stay. The only downside was the 7 minute walk to the nearest car park. Not a big thing I know but further than I anticipated"

"Very friendly cosy pub with a great atmosphere and a hot fire Had the steak dinner which was 10/10 "

"Wonderful views of river Usk and delightful to hear river sounds…"

"Excellent place staff were exceptional. Pool and hot tub in another building but very nice."