Find Hotel with a Concierge in Bilbao Bay

Hotel was excellent highly recommend it. Suggest to call the hotel to have a better understanding of where the room is located if it is your first time as some rooms are not part of the palace. Staff was excellent and it being our first time in Getxo/Bilbao, they were very helpful and informative with great recommendations for sightseeing, shopping & dining. To be honest, they were all great but Mercedes, Ysabel, Christian, Alvarro, Arkais, Asiyer,

Everything was awesome.

We stayed for 1 night. The room was clean and the air conditioner worked well. It's a little noisy until after 10:30pm because of the restaurant downstairs. It's located near the river so it was nice to walk along the promenade. There is parking nearby for a fee. Breakfast was ok, nothing special.

Bathroom and room we’re very modern and clean, the only problem we have is the tv shows are all in spanish channel, we couldn’t find any english show! It would be a great place where English shows were also available or English versions were shown as well. Thanks for the modern updated room.

We originally only planned to stay one night, but after arriving to the Palacio and seeing our room (vary spacious), we opted to book another night. It was a little drive into Bilbao, but totally worth it for the peaceful location with beautiful views.

Property and room were both very clean and newly refurbished. Staff was also friendly and helpful. Only downside is hotel does not have its own parking, but there is public parking available nearby.

Close by to Guggenheim. Easy access to public transport. Clean. Quiet. Good WIFI. skip hotel breakfast and go to Cokooncafé for the best breakfast you will find in the area.

Great location!

This hotel is a great location for the Guggenheim and for dining. It’s a bit longer walk to the old town section of town. If you have a car you will find the garage exceptionally clean and relatively easy to get in and out of. It’s also easy to get in and out of the city from the hotel. The staff are very professional, courteous, and most of the kitchen staff speak some English. The food was very good and my family especially appreciated the orange juice machine for breakfast. The hotel would...

Beautiful modern property located in close proximity to the Guggenheim Museum. Rooms are well equipped, modern and clean with large showers. Very friendly staff at check-in, luggage service, housekeeping, bar and check-out. Only stayed 1 night but will def book again if I was to return to Bilbao.

great hotel, clean, good location, but the heat was on when it was warm outside and I couldn't turn it off. I tried adjusting the thermostat and even turning on the air conditioning, but it just pumped out more hot air.

Was good value and we enjoyed the stay. Not quite 5 star but comfortable. Staff very helpful. Rooms are good and bed was great.

Excelente estancia. Habitación muy limpia y cómoda. La atención del personal fué insuperable. Muy bien ubicado.

This was a great hotel. I had booked it on a sale so the staff had to check it out as it was much lower than advertised. Good thing I had my paperwork with me. The room was great and quiet. It was in a good location near a bus stop. The breakfast included was amazing.

Beautiful whimsy decor and located for easy access to sights and cafes.