"Good customer service upon arrival, but disappointing experience at breakfast and confusion over our booking. We were greeted with friendly and helpful service when we arrived, and we had booked two nights under separate reservations. At check-in, we confirmed with staff that this had been sorted, and we would not need to change rooms or check in again. However, at 1:00 PM the following day, we received a knock at our door from the duty manager and two housekeeping staff who said they were...

"We stayed in the 1 bed cottage in the hotel complex. It was very comfortable and very clean. We didn’t need cleaning daily but they still left the refill of coffee, teabags, water etc for us which is very useful. Parking can be a bit tricky but we managed to find a space usually after 5pm. The location of the hotel is excellent, right in town centre."