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"Great experience. Five stars for everything, especially the staff from start to finish. "

"Beautifully decorated lodge rooms and gorgeous historic buildings. Excellent customer service from staff especially Scottish Steven from Oban. "

"We couldn’t fault this Hotel particularly the bar staff who were wonderful - very helpful and friendly. The room was comfortable and well spec’s. It’s a great location for the centre of York shopping and sightseeing."

"Friendly staff upon arrival and easy check in. Lovely room on the third floor. My only gripes were the air conditioning unit was feeble and noisy and the shower was very weak. "

"This hotel was roughly 15 minutes or less walking distance from all the main attractions in York. Great to walk out and see the castle right in front. The rooms were clean and decent size for the double bed room, and had pleasant staff. The included breakfast had a nice assortment of hot and cold food options. I didn't like that WIFI is an addition, but I believe that's standard amongst Hilton chains, and not specific to this location. (Although the city is so quaint we didn't need it.) Some good restaurants around it as well. We had a great stay in York!"

"Very friendly, very convenient, very clean, a young and catchy vibe "

"Handy for amenities all round."

"It was a very good and convenient place to stay for the York racecourse"

"It was in a lovely setting and all the staff were very nice. The spa area was really nice"