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"excellent property, staff was great, food was better than expected. I would recommend this facility to anyone."

"Luxurious property "

"amazing would recommend to anyone coming to cancun "

"I would recommend this resort to my family and friends. "

"This was our 5th time at this resort in the last 3 years and we pleasantly continue to enjoy it very much. Specifically, the customer service. There was one person, Angel, who is a manager at the surf and turf and steakhouse restaurants that made our trip extra special as he came up to us and recognized us from our last trip. He made my wife and my daughter feel like special guests and that was very well remembered as a special moment by our family. We also got great service from Leonardo at the...

"Hotel was excellent, transportation with Mts company was disaster, we paid for upgrade and they were late 45 minutes, I almost lost the flghit."

"Great!"

"We stayed for four nights and from the time we arrived we were taken care of. We are first timers in Cancun and didn’t know what to expect. The staff was great especially our concierge that helped us the whole time , Andre. He was always on it with our dinner reservations, to recommendations, excursions and spa reservations. He took very good care of us the whole time even after he left work. The food options were great and you can’t go wrong being all inclusive. The rooms were very clean and...

"I had a great time at this location the amenities were awesome and the location is great for shopping, next door to the mall and plenty of eateries "

"We booked the royal tower and loved it. We got special benefits like dining options and a butler to make our reservation for us. We hated the main buffet so I’m happy we had the extra dining options "