"The hotel was a very disappointing experience. The facility looked abandoned, and even the name was different upon arrival. I was told the hotel was closed and that they had no record of my booking, despite the fact that I had already paid.
The reception staff were unhelpful and showed little concern for the situation. It took about an hour before they finally agreed to give me a room. Unfortunately, the room itself was dirty and had several damages.
Due to the festival and lack of alternative...
"The hotel was a very disappointing experience. The facility looked abandoned, and even the name was different upon arrival. I was told the hotel was closed and that they had no record of my booking, despite the fact that I had already paid.
The reception staff were unhelpful and showed little concern for the situation. It took about an hour before they finally agreed to give me a room. Unfortunately, the room itself was dirty and had several damages.
Due to the festival and lack of alternative...
"Filthy,had to ask for top sheet as blanket was unclean.pillows filthy Bathroom extreamly filthy.lightswitches everything filthy, long worms and snail on bathroom floor,no waste basket no bottled drinking water,waterpressure in shower dropping off.floortiles under basin and in areas in bathroom beyond professional clean.was late,so not able to look for different hotel"
"Filthy,had to ask for top sheet as blanket was unclean.pillows filthy Bathroom extreamly filthy.lightswitches everything filthy, long worms and snail on bathroom floor,no waste basket no bottled drinking water,waterpressure in shower dropping off.floortiles under basin and in areas in bathroom beyond professional clean.was late,so not able to look for different hotel"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Very nice property with excellent staff. The common areas or bathrooms are basically outside, so they don't have air conditioning (AC), but the rooms do. Ask them not to cut off the AC in the rooms after housekeeping because they did it to us and I legit thought I was going to pass out it was so hot. Staff were apologetic and answered quickly.
Breakfast was included with our stay and are walking distance from the Villa. Our favorite was Warung Pantai Seseh but we went to Mewali as well....
Very nice property with excellent staff. The common areas or bathrooms are basically outside, so they don't have air conditioning (AC), but the rooms do. Ask them not to cut off the AC in the rooms after housekeeping because they did it to us and I legit thought I was going to pass out it was so hot. Staff were apologetic and answered quickly.
Breakfast was included with our stay and are walking distance from the Villa. Our favorite was Warung Pantai Seseh but we went to Mewali as well....
If you're going to stay in this area of Bali, this is the place to stay. To be honest, I don't know if it is truly a "5 star" resort as it doesn't come close to the Ritz Carlton-level, but it is a really nice place.
The resort is family friendly with all kinds of activities for the kids. Plus, centrally located to good bars / restaurants
I think my only real issue was the size / quality of the room for the price point. I've stayed in way larger / nicer rooms for $200 a night. At least...
If you're going to stay in this area of Bali, this is the place to stay. To be honest, I don't know if it is truly a "5 star" resort as it doesn't come close to the Ritz Carlton-level, but it is a really nice place.
The resort is family friendly with all kinds of activities for the kids. Plus, centrally located to good bars / restaurants
I think my only real issue was the size / quality of the room for the price point. I've stayed in way larger / nicer rooms for $200 a night. At least...
Our stay was beyond amazing I celebrated my birthday at Ayung Resort the resort is a gem hidden 15 mins of central UBUD peaceful beautiful resort the resort is 5star hospitality we where only going to stay for 4nights and ended up for 8 nights! The free breakfast is great over looking the jungle the view is magical ! If you want to experience UBUD Ayung resort is a must ! Thank you to all the staff from Damian and Sonia
Our stay was beyond amazing I celebrated my birthday at Ayung Resort the resort is a gem hidden 15 mins of central UBUD peaceful beautiful resort the resort is 5star hospitality we where only going to stay for 4nights and ended up for 8 nights! The free breakfast is great over looking the jungle the view is magical ! If you want to experience UBUD Ayung resort is a must ! Thank you to all the staff from Damian and Sonia
Would recommend garden room at minimum. Extra price not much and worth the minimal price difference. Let’s you have a much nicer experience when in the room itself or taking advantage of the spacious terrace or exposed shower. Otherwise you are facing other buildings or parking lots.
Would recommend garden room at minimum. Extra price not much and worth the minimal price difference. Let’s you have a much nicer experience when in the room itself or taking advantage of the spacious terrace or exposed shower. Otherwise you are facing other buildings or parking lots.
Anonymous traveler
Reviewed September 22, 2018Reviewed September 22, 2018
I stand firmly behind my five stars - this hotel definitely earned them on service alone. The staff memorize your name - not just a few, lots of them remember who you are! Constantly trying to help, constantly engaging in friendly conversation. We felt like we were visiting friends! The pools are great (with attached bars
Serving great drinks!), location on the beach was quite pretty. The breakfast is fine, not a high point but good, again with very friendly and attentive staff. The room was...
I stand firmly behind my five stars - this hotel definitely earned them on service alone. The staff memorize your name - not just a few, lots of them remember who you are! Constantly trying to help, constantly engaging in friendly conversation. We felt like we were visiting friends! The pools are great (with attached bars
Serving great drinks!), location on the beach was quite pretty. The breakfast is fine, not a high point but good, again with very friendly and attentive staff. The room was...
Dave
Reviewed October 21, 2017Reviewed October 21, 2017
Bali with its congestion and litter isn't really all a paradise. The moment you walk into the Trans hotel that changes. This hotel really seems to "get" the customer service/satisfaction piece. Every (and I mean every) person that we encountered over our stay was gracious, helpful and genuinely happy. As you sit by the 80 meter long pool, time and stress seems to melt away into the imported sand beach. Food was excellent, free parking was much appreciated, and the shuttle to the Shopping...
Bali with its congestion and litter isn't really all a paradise. The moment you walk into the Trans hotel that changes. This hotel really seems to "get" the customer service/satisfaction piece. Every (and I mean every) person that we encountered over our stay was gracious, helpful and genuinely happy. As you sit by the 80 meter long pool, time and stress seems to melt away into the imported sand beach. Food was excellent, free parking was much appreciated, and the shuttle to the Shopping...
I was so impressed with my entire stay at your hotel. Everyone greeted us with kindness and a genuine desire to do anything they could to make our stay very pleasant. The breakfast buffet was also outstanding.
I was so impressed with my entire stay at your hotel. Everyone greeted us with kindness and a genuine desire to do anything they could to make our stay very pleasant. The breakfast buffet was also outstanding.
Pamela
Reviewed November 9, 2026Reviewed November 9, 2026
It was the best place ever. You felt like you're in Paradise. The people are so kind. The staff way more attentive than an average person knows how to handle. I'm a good way. We felt special. BUT BEWARE OF THE AIRPORT!!
It was the best place ever. You felt like you're in Paradise. The people are so kind. The staff way more attentive than an average person knows how to handle. I'm a good way. We felt special. BUT BEWARE OF THE AIRPORT!!
Marjorie
Reviewed November 6, 2026Reviewed November 6, 2026