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"The options for dining and entertainment were excellent. The staff are very friendly and ready to help with anything. There are good options for excursions but you don’t need to leave the resort to have a great time. "

"I love the ocean/ beach views. Staff were just so kind and helpful all the time. It was a peaceful and tranquil place. Just so beautiful. Kids area had everything to keep my son busy. Staff again was great! "

"Everythin was cool!"

"Very nice "

"Staff was really friendly and attentive, the place was clean and amenities well kept. Overall a great experience "

"Beautiful resort! Very clean, good food, great themed restaurants. Has sandy beach areas as well as snorkeling areas. Great service! Only negative is that the atm fees (Only give out US$) are super high, they don’t exchange Can$ (even though half the guests are Canadian), and they give a very poor return on US$. Get pesos elsewhere and enjoy a great resort👍"

"The overall quality of the food, the drink, and the service, were all impeccable. The space is stunning and well-maintained, and the level of care and attention to detail was extraordinary."

"It was our second time here and we loved it! Everything was exactly what we needed for our vacation. The staff were great and friendly. The amenities were perfect. Food was delicious. Honestly 10/10"

"We had a wonderful week at the Barceló Maya Palace. The resort is huge and there are great amenities such as snokeling, paddleboarding, tennis, padel, and even pickleball! The à la carte restaurants at the Palace are very good. La Brasserie French is one of our favourites. The food is solid and the service we received from Francesco Arcos was excellent. Caribe, the seafood restaurant, serves up an excellent lobster. Rodizio is a fun time, especially if you get the skewers. It was fun seeing Porforio tending the bar at this restaurant. I met him at El Cielo a few years ago and he always makes great drinks! Kyoto Japanese is great as well! The chefs always do a great show and make great food. The servers are always friendly and accommodating! We have been to the Barceló Maya Grand Resort many times and our favourite part is always the El Cielo bar. Jorge Ruiz, Ismael Chan, Margaito Alvares, Herlinda Lopez and Angelica Acosta were such fun and excellent bartenders and servers! I have seen them so many times before that it was like coming back to see old friends. At the Premium Lounge, Neo Menendez was very kind and patient in finding a room to our satisfaction. When we checked in they only had a room with 2 double beds ready for us, but he went out of his way to find us a king bed room. Thank you! And, of course, Moises Campis, the Chief Concerierge, provides amazing service and always goes out of his way to make our stay perfect! He is a credit to the resort!"